Maintenance and Classroom Technician Apprentice

University of Oxford

Oxford (OX1 2JA)

Closes in 13 days (Tuesday 5 August 2025 at 11:59pm)

Posted on 22 July 2025


Summary

Are you looking for excellent start to your career as an apprentice? Do you want to gain hands-on experience in a setting with outstanding teaching facilities in a world-class university? You will work alongside our experienced technical team to help set up meeting rooms, provide technical support and maintenance support to the facilities.

Training course
Education technician (he assistant technician and simulation-based technician) (level 3)
Hours
You provide coverage seven days a week, with a typical schedule averaging 36.5 hours per week over 5 to 6 days. The standard hours of coverage are: • Monday–Thursday: 07:30–19:30 • Friday: 07:30–18:30 • Weekends: 07:30–15:30

36 hours 30 minutes a week

Start date

Monday 29 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Your primary duties include carrying out tasks related to all departmental facilities as delegated to you. Key responsibilities include:

1. Meeting Rooms and Audio-Visual Support:

  • Prepare meeting rooms based on the Computer-Aided Booking System (CABS) schedules, ensuring appropriate furniture and equipment setups meet requirements in coordination with the Technicians
  • Offer real-time support for video and online classes, providing assistance to tutors and room users
  • Gain an understanding of various audio-visual equipment, from basic display screens to advanced systems like microphones and integrated software platforms such as Crestron
  • Become capable in operating and troubleshooting Crestron integrated software systems, which are vital in managing and automating AV setups in educational settings

2. Summer Schools Support:

Assist in the delivery of equipment off-site for summer courses, setting up, and provide technical support during events

3. Buildings Maintenance:

  • Perform routine maintenance tasks, such as replacing lamps, minor decorating and unblocking toilets, while escalating complex issues to the CFO
  • Log and report maintenance issues to the University Estates Department, ensuring timely resolution and clear communication with colleagues

4. Portering:

  • Deliver goods within departmental facilities, arrange equipment transport between sites, assist with external catering deliveries, and plan departmental office moves
  • Manage rubbish disposal, recycling collections, and maintain tidy public areas
  • Assist residential guests with luggage when necessary

5. Health and Safety:

  • Adhere to the University's Safety Policy, ensuring compliance with fire safety regulations and participating in relevant safety training, including firefighting and first aid
  • Have a concern for Health & Safety whilst carrying out duties ensuring you take necessary precautions advised and raise to the attention of your line manager any safety equipment required gloves, masks etc.

Where you'll work

Rewley House
Wellington Square
Oxford
OX1 2JA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CSR SCIENTIFIC TRAINING LIMITED

Training course

Education technician (he assistant technician and simulation-based technician) (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Identify, prepare and lay out/set up relevant required materials/ equipment /machinery /tools using relevant protocols/Standard Operating Procedures for the purposes of teaching, learning or research activities within their area of responsibility.
  • Clearing up materials/ equipment /machinery /tools using relevant protocols and Standard Operating Procedures specific to clearing up.
  • Work safely, complying with relevant Health and Safety and local regulations or policies and protocols, escalating issues where relevant.
  • Demonstrate or facilitate and supervise the use of materials/ equipment /machinery /tools and equipment to meet the needs of the audience
  • Respond to specific enquiries about appropriate protocols and Standard Operating Procedures, basic techniques and equipment and their safe use and being able to escalate to senior technical colleagues when further clarification is required
  • Manufacture, construct or assemble both standard and bespoke components and demonstrate how these components integrate into larger teaching, learning and research systems and equipment.
  • Use creative thinking and problem solving to build on existing or new ideas in the teaching, learning or research environment based on expertise and context.
  • Monitor and deliver key activities such as reactive maintenance and where required repair of equipment, safety compliance, infection control during a practical class and completing accurate records in relation to the activity.
  • Identifying the needs and then fulfil the needs of a person or group requiring information, documentation or resource - such as a student unsure of a piece of equipment during a laboratory, studio or workshop teaching session.
  • Carry out basic repairs in line with specified protocols/Standard Operating Procedures and keep accurate records where appropriate. Refer more complex or critical repairs where appropriate.
  • Planning, monitoring and maintaining appropriate stocks of materials and equipment including budgeting and costing as required.
  • Prepare documentation and materials for all types of wider teaching or learning or research activities and events as required.
  • Communicate with key stakeholders (such as students, academics, clinicians or research staff, the general public, businesses, professional services staff and technical colleagues) using a range of techniques such as email, visual posters, verbal instructions to support teaching, research, wider activities.
  • Use and apply current and emerging technologies and techniques such as microscopy, 3D printing, robotics, use of lasers or light to create a range of images, automated screen printing, or virtual reality to support teaching, learning and research.
  • Working at times under time pressure to raise and resolve areas of concern such as malfunctioning equipment, always working safely and to best practice.
  • Being able to adapt to changing priorities related to both their own work and to the organisation, showing the flexibility to maintain high standards in a changing environment.
  • Organising own work and achieving required results within deadlines.
  • Apply safe working practices such as manual handling, risk assessments and infection control audits.
  • Facilitate, support and participate in internal or external events such as conferences, exhibitions, public engagements and open days.
  • Evaluate the delivery of demonstrations or facilitation for relevant activities such as setting up bespoke equipment for a practical demonstration by getting feedback from students, colleagues and make changes to practise as identified and appropriate.
  • Undertake data collection, data analysis, data presentation and date storage, in line with legislation, local policies and procedures, such as room usage, student footfall, inventories of equipment or experimental data.
  • Use of IT technologies such as management information systems
  • HE only: Deliver end to end equipment and resource management processes in order to identify the resource needs for their area of responsibility for higher education teaching and research activities.
  • HE only: Provide technical support for higher education activities such as experiments and demonstrations
  • HE only: Attention to detail when collating or producing information for higher education activities such as teaching and research.
  • SBE only: Identify, prepare, and apply the relevant moulage/special effects make-up to achieve the required results
  • SBE only: Demonstrates scenario coding (programming and running of scenarios using the appropriate hardware and software)
  • Identify, prepare and lay out/set up relevant required materials/ equipment /machinery /tools using relevant protocols/Standard Operating Procedures for the purposes of teaching, learning or research activities within their area of responsibility.
  • Clearing up materials/ equipment /machinery /tools using relevant protocols and Standard Operating Procedures specific to clearing up.
  • Work safely, complying with relevant Health and Safety and local regulations or policies and protocols, escalating issues where relevant.
  • Demonstrate or facilitate and supervise the use of materials/ equipment /machinery /tools and equipment to meet the needs of the audience
  • Respond to specific enquiries about appropriate protocols and Standard Operating Procedures, basic techniques and equipment and their safe use and being able to escalate to senior technical colleagues when further clarification is required
  • Manufacture, construct or assemble both standard and bespoke components and demonstrate how these components integrate into larger teaching, learning and research systems and equipment.
  • Use creative thinking and problem solving to build on existing or new ideas in the teaching, learning or research environment based on expertise and context.
  • Monitor and deliver key activities such as reactive maintenance and where required repair of equipment, safety compliance, infection control during a practical class and completing accurate records in relation to the activity.
  • Identifying the needs and then fulfil the needs of a person or group requiring information, documentation or resource - such as a student unsure of a piece of equipment during a laboratory, studio or workshop teaching session.
  • Carry out basic repairs in line with specified protocols/Standard Operating Procedures and keep accurate records where appropriate. Refer more complex or critical repairs where appropriate.
  • Planning, monitoring and maintaining appropriate stocks of materials and equipment including budgeting and costing as required.
  • Prepare documentation and materials for all types of wider teaching or learning or research activities and events as required.
  • Communicate with key stakeholders (such as students, academics, clinicians or research staff, the general public, businesses, professional services staff and technical colleagues) using a range of techniques such as email, visual posters, verbal instructions to support teaching, research, wider activities.
  • Use and apply current and emerging technologies and techniques such as microscopy, 3D printing, robotics, use of lasers or light to create a range of images, automated screen printing, or virtual reality to support teaching, learning and research.
  • Working at times under time pressure to raise and resolve areas of concern such as malfunctioning equipment, always working safely and to best practice.
  • Being able to adapt to changing priorities related to both their own work and to the organisation, showing the flexibility to maintain high standards in a changing environment.
  • Organising own work and achieving required results within deadlines.
  • Apply safe working practices such as manual handling, risk assessments and infection control audits.
  • Facilitate, support and participate in internal or external events such as conferences, exhibitions, public engagements and open days.
  • Evaluate the delivery of demonstrations or facilitation for relevant activities such as setting up bespoke equipment for a practical demonstration by getting feedback from students, colleagues and make changes to practise as identified and appropriate.
  • Undertake data collection, data analysis, data presentation and date storage, in line with legislation, local policies and procedures, such as room usage, student footfall, inventories of equipment or experimental data.
  • Use of IT technologies such as management information systems

Training schedule

You will undertake a Level 3 Education Technician Apprenticeship with an Ofsted rated 'Outstanding' training provider, CSR Scientific Training, which will include: 

  • Fully recognised apprenticeship qualification- Level 3 Education Technician
  • On-the-job competency training
  • IOSH Working Safely qualification

Requirements

Essential qualifications

GCSE in:

x 5 including Maths and English (grade C/4 or above)

Desirable qualifications

GCSE in:

Design Technology (grade C/4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Team working
  • Initiative
  • Patience
  • Physical fitness

Other requirements

Applications that appear to be AI-generated may be disregarded. Interviews will take place w/c 1st September.

About this employer

University of Oxford Apprenticeships offer a fantastic opportunity for young people and existing members of staff to earn while they learn in a world-leading research and academic institution. The University is committed to providing exciting and life-changing apprenticeships across all of its departments, where apprentices of all ages train alongside experienced staff, developing their professional skills whilst growing the university’s workforce talent. Increasingly, Apprenticeships are becoming a way for more people to achieve higher qualifications, gain valuable experience and earn a salary. At the same time, apprentices join an inspirational learning community through their training providers where they work towards achieving a specific nationally recognised qualification.

https://www.apprenticeships.ox.ac.uk/ (opens in new tab)

Company benefits

What We Offer • An excellent contributory pension scheme • 38 days annual leave • Cycle loan scheme • Membership to a variety of social and sports clubs • Discounted bus travel and Season Ticket travel loans

After this apprenticeship

  • Potential to work in the department as a technician or in the University or Colleges in a similar position

Ask a question

The contact for this apprenticeship is:

CSR SCIENTIFIC TRAINING LIMITED

The reference code for this apprenticeship is VAC1000333137.

Apply now

Closes in 13 days (Tuesday 5 August 2025 at 11:59pm)

Sign in with your GOV.UK One Login to apply.