Business Administration Apprentice (MIS)

Harlow College

Essex (CM20 3EZ)

Closes in 18 days (Sunday 10 August 2025 at 11:59pm)

Posted on 22 July 2025

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Summary

A great opportunity to work at Harlow College within the Management Information Systems Team (MIS) where you will maintain and support with all data across the MIS systems and submitting Funding Returns as well as other business admin duties.

Wage

£23,962 a year

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday - Friday, 08:45 - 17:15

37 hours a week

Start date

Monday 8 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Duties to include but not limited to:

  • Data Inputting
  • Assisting team with data upkeep and accuracy
  • Communicating with other teams within the college

Where you'll work

Velizy Avenue
Harlow
Essex
CM20 3EZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HARLOW COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • You will study Level 3 Business Administrator Apprenticeship Standard
  • The training will be at Harlow College, Harlow, Essex, as well as on the job
  • This will include Personal Learning and Thinking Skills
    The program is based on end point assessment

https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0

Requirements

Essential qualifications

GCSE in:

  • English (grade Grade 4/C or equivalent)
  • Maths (grade Grade 4/C or equivalent)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Enthusiastic/Self Motivated
  • Reliable

Other requirements

This college is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. This post is subject to an enhanced DBS check. A good basic knowledge of Microsoft Office.

About this employer

We are graded Good by Ofsted and have won awards for our innovative approach to learning. Our students get great results, for example, 80% of A Level grades achieved were A*-C, the average grade our vocational students achieve is DDD (triple distinction). Our students make Harlow College a special place - there are great opportunities to get involved in College life, whether they choose to become a Student Ambassador, volunteer in the community or take part in the National Citizen Service. Our staff are here to help students make the right choice for their future; we hope learners ask all the questions they need to, to make an informed choice and find out if Harlow College is the right place to learn.

http://www.harlow-college.ac.uk (opens in new tab)

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

  • Possibility of a full time role on completion of the apprenticeship if available

Ask a question

The contact for this apprenticeship is:

HARLOW COLLEGE

Kellie Tighe

ktighe@harlow-college.ac.uk

07377125961

The reference code for this apprenticeship is VAC1000333111.

Apply now

Closes in 18 days (Sunday 10 August 2025 at 11:59pm)

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