Business Administration Apprentice

YES ONLINE LIMITED

Rochdale (OL11 2QA)

Closes on Sunday 31 August 2025

Posted on 22 July 2025

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Summary

Yes-Online is a family-run e-commerce business based in Rochdale. We specialise in multichannel retail across many categories. Our products are sold through our own websites as well as major marketplaces including Amazon & others. We are looking for a proactive & enthusiastic Business Admin Apprentice to join our friendly team.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday 8am - 4.30pm

40 hours a week

Start date

Monday 1 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Provide general administrative support to ensure smooth office operations
  • Create and maintain online listings for platforms such as Amazon and eBay
  • Complete and manage product spreadsheets for uploads to various marketplaces
  • Answer incoming calls and take messages from customers and suppliers
  • Greet visitors, assist with deliveries, and assist with click-and-collect queries
  • Communicate professionally via email and telephone with clients and suppliers
  • Support wider team projects as required

Where you'll work

Unit 2D, Cowm Top Business Park
Cowm Top Lane
Rochdale
OL11 2QA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE APPRENTICE ACADEMY LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator Level 3.

The training will take place in work and online with The Apprenticeship Academy.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4-9)
  • IT (grade 4-9)
  • Maths (grade 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Administrative skills
  • Team working

About this employer

We are a fast-growing online retail company based in Rochdale that are looking to strengthen our team. We sell across multiple online sales channels including dedicated websites, Amazon, eBay, etsy, Instagram, Facebook and various other e-commerce marketplaces. Our product range is based on home and lifestyle. The company offers an exciting modern working environment which is ever evolving and provides a great path for career progression.

Company benefits

• Company pension scheme • Birthday holiday • Generous staff discount on all products • Free onsite parking • Access to Perkbox (employee perks, wellbeing tools, and retail discounts) • Access to Unum (health and wellbeing support platform)

After this apprenticeship

Once qualified there would be the opportunity to become an e-commerce administrator.

Ask a question

The contact for this apprenticeship is:

YES ONLINE LIMITED

Elizabeth Baranski

liz@yes-online.co.uk

01706345349

The reference code for this apprenticeship is VAC1000333096.

Apply now

Closes on Sunday 31 August 2025

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