Property Maintenance Operative Apprentice
KINOVO PLC
Mott Street (E4 7RW)
Closes in 30 days (Monday 1 September 2025 at 11:59pm)
Posted on 28 July 2025
Contents
Summary
To undertake a complete multi-trade service in order to deliver first time fixes to reactive repairs and planned works, which may include kitchen and bathroom installs/refurbs and voids. Works will be completed professionally, to a high standard, and ensuring customer and client satisfaction and achievement of KPI’s as set by Management.
- Wage
-
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Property maintenance operative (level 2)
- Hours
-
Monday - Friday 08:00 - 17:00
40 hours a week
- Start date
-
Wednesday 10 September 2025
- Duration
-
2 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Carry out all building works as required which may include but is not limited to plumbing, carpentry, painting & decorating, plastering, tiling and flooring - works will be assigned relevant to your trade/skills and experience
- To act in a professional courteous and considerate manner whilst representing the company; to attend works in full uniform, repairing and “making good” all works assigned to a high standard
- To work in conjunction with management to ensure key performance indicators are met, particularly around customer satisfaction and reducing the need for “call backs” by ensuring 1st time fixes wherever possible
- To work safely and in accordance with relevant H&S Regulations at all times, wearing appropriate PPE and undertaking appropriate Risk Assessments and working to Method Statements for each activity
- To undertake mandatory iHASCO H&S on-line training and attend relevant H&S Toolbox Talks and other training activities as directed
- To complete all works as assigned on a daily basis through the Company’s AccuServ system, received via a PDA - so computer literacy and ability to work a PDA essential (full training will be given)
- To follow the “no access” procedure for reactive works, including taking photographic evidence of the property’s entrance and calling in to the office
- To follow company procedures and standards, including all instructions received via the PDA system, such as taking “before & after” photos of works undertaken, writing up job reports on the PDA, and ensuring relevant materials are ordered using our approved Suppliers
- To be responsible for the routine and daily van checks of the vehicle assigned to you and undertake all FORS training, reporting any points on licence immediately to our Fleet Dept
- To be available on the Emergency Call Out Rota, if required and as directed by your Supervisor or Manager (additional Standby and Call Out payments apply)
- Any other reasonable duties relevant to your role as a field-base operative and as directed by your Supervisor or Manager
Where you'll work
Purdy Contracts
Mott Street
E4 7RW
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CROYDON COLLEGE
Training course
Property maintenance operative (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Plan the sequence of work required to carry out routine property maintenance operations.
- Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
- Comply with statutory health and safety regulations and requirements.
- Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
- Comply with key regulatory and legislative requirements, including building regulations.
- Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
- Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
- Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
- Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
- Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
- Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
- Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
- Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
- Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
- Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
- Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
- Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.
- Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
- Select and use technical literature and other sources of information and data to address property maintenance problems.
- Record and report information, using digital and written techniques.
- Inspect own work, ensuring it is delivered to the given specifications.
- Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
- Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
- Provide customer feedback whilst maintaining customer service.
- Escalates issues beyond their level of competence and authority.
- Plan the sequence of work required to carry out routine property maintenance operations.
- Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
- Comply with statutory health and safety regulations and requirements.
- Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
- Comply with key regulatory and legislative requirements, including building regulations.
- Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
- Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
- Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
- Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
- Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
- Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
- Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
- Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
- Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
- Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
- Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
- Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.
- Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
- Select and use technical literature and other sources of information and data to address property maintenance problems.
- Record and report information, using digital and written techniques.
- Inspect own work, ensuring it is delivered to the given specifications.
- Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
- Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
- Provide customer feedback whilst maintaining customer service.
- Escalates issues beyond their level of competence and authority.
Training schedule
Property Maintenance Operative Level 2.
Training will be carried out on the job at designated locations.
Requirements
Essential qualifications
GCSE in:
- English (grade 5)
- Maths (grade 5)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Customer care skills
- Problem solving skills
- Team working
- Initiative
- Non judgemental
- Patience
- Physical fitness
Other requirements
- Working towards driving licence - Field based job. You will be required to travel between different locations between Greenwich, Wandsworth, Richmond, Twickenham.
About this employer
Kinovo plc is a leading UK provider of specialist property services, delivering safety, compliance, and sustainability solutions to housing associations and local authorities. We provide end-to-end property maintenance services that ensure regulatory compliance, support community regeneration, and drive forward energy-efficient solutions. Our expertise helps our clients meet their legal obligations while contributing to national decarbonisation targets. With a strong commitment to operational excellence and commercial efficiency, we work in partnership with our clients to deliver high-quality, future-proofed solutions.
After this apprenticeship
The opportunity of a Multi Trade Operative position.
Ask a question
The contact for this apprenticeship is:
CROYDON COLLEGE
The reference code for this apprenticeship is VAC1000332727.
Apply now
Closes in 30 days (Monday 1 September 2025 at 11:59pm)
Sign in with your GOV.UK One Login to apply.