Apprentice Digital Product Manager

Brighton and Hove City Council

Hove (BN3 3BQ)

Closes in 16 days (Thursday 14 August 2025)

Posted on 28 July 2025


Summary

We are looking to recruit a Digital Product Manager apprentice. The successful candidate will develop the skills and techniques of developing digital products within the Systems Improvement Programme. You will be supporting & learning to eventually lead on, a range of activities designed to help the service modernise the systems we use.

Training course
Digital product manager (level 4)
Hours
Monday to Friday 8.30am to 5pm

37 hours a week

Start date

Wednesday 1 October 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Within the role some of the things you will learn include:

  • Engage teams and stakeholders to develop a compelling vision and strategy for digital products and communicate these effectively over the short and long term
  • Prioritise the delivery of value through digital products or services, balancing competing priorities and constraints
  • Represent users throughout the product lifecycle by supporting a multi-disciplinary team
  • Develop and prioritise the product backlog, create user stories, and make evidence-based decisions
  • Engage with a variety of stakeholders, adapting communication style as appropriate
  • Use the best available data to inform product decisions
  • Collaborate effectively with all members of a multi-disciplinary team to achieve the best outcomes

Where you'll work

Hove Town Hall
Norton Road
Hove
BN3 3BQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CAMBRIDGE SPARK LIMITED

Training course

Digital product manager (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Diagnose problems by breaking problems down systematically into component parts and identify the relationships between those parts.
  • Reflect critically on results/data/insights to identify improvements.
  • Utilise iterative and sequential methodologies as appropriate to develop products.
  • Work within a multi-disciplinary team through two or more phases of the product delivery lifecycle.
  • Manage the operational running of a live product or service.
  • Identify, understand, and define problems, analyse and help to identify the appropriate solution using relevant methodologies, principles and approaches.
  • Support the development of artifacts for assessment.
  • Translate back log and roadmap, and show how it aligns to strategy.
  • Identify users, who they are, and what their needs are, based on evidence.
  • Define user stories, write stories and acceptance criteria.
  • Engage various stakeholders, utilise the vision, goals, KPI’s and objectives for the product or service.
  • Ensure methods and techniques for structured reviews are applied, for example but not limited to peer review, formal technical review, user research and testing.
  • Utilise planning and prioritisation techniques to organise and manage the product backlog to deliver value and benefits.
  • Produce reports, roadmaps, plans to report progress and support governance processes and stakeholder management at various levels within the organisation.
  • Use product management life cycle tools and techniques. Where appropriate automate mechanical tasks such as scheduling, resource balancing, and time recording.
  • Manage, mitigate and investigate product risks and ensuring product meets the need of its users.
  • Use data to inform decision making.
  • Diagnose problems by breaking problems down systematically into component parts and identify the relationships between those parts.
  • Reflect critically on results/data/insights to identify improvements.
  • Utilise iterative and sequential methodologies as appropriate to develop products.
  • Work within a multi-disciplinary team through two or more phases of the product delivery lifecycle.
  • Manage the operational running of a live product or service.
  • Identify, understand, and define problems, analyse and help to identify the appropriate solution using relevant methodologies, principles and approaches.
  • Support the development of artifacts for assessment.
  • Translate back log and roadmap, and show how it aligns to strategy.
  • Identify users, who they are, and what their needs are, based on evidence.
  • Define user stories, write stories and acceptance criteria.
  • Engage various stakeholders, utilise the vision, goals, KPI’s and objectives for the product or service.
  • Ensure methods and techniques for structured reviews are applied, for example but not limited to peer review, formal technical review, user research and testing.
  • Utilise planning and prioritisation techniques to organise and manage the product backlog to deliver value and benefits.
  • Produce reports, roadmaps, plans to report progress and support governance processes and stakeholder management at various levels within the organisation.
  • Use product management life cycle tools and techniques. Where appropriate automate mechanical tasks such as scheduling, resource balancing, and time recording.
  • Manage, mitigate and investigate product risks and ensuring product meets the need of its users.
  • Use data to inform decision making.

Training schedule

Digital Product Manager Level 4.

This apprenticeship training provider is Cambridge Spark who are responsible for supporting you with your learning and carrying out assessments. Delivery will be virtual with a blend of online workshops, study groups and 121 support from a tech expert mentor and a learning success coach. Your role will be linked to the knowledge, skills and behaviours in the apprenticeship standard and once you are competent in all these areas you will take an End Pont Assessment before successfully completing. You will receive support from a nominated mentor, throughout the duration of the apprenticeship.

Requirements

Essential qualifications

GCSE in:

5 GCSEs (grade A*-C, 4-9 or equivalent)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Analytical skills
  • Team working
  • Creative

About this employer

We are one of the largest employers in Sussex employing around 8,000 staff who deliver more than 700 services to local residents. Working for us is more than just a job. It’s all about making a real difference to people’s everyday lives. We firmly believe that our staff are our greatest asset and it’s important to us that they are happy, healthy and productive at work. We are an accredited Living Wage employer and offer a range of financial and non-financial benefits.

http://www.brighton-hove.gov.uk (opens in new tab)

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Future opportunities may be available within the team or wider across the council.

Ask a question

The contact for this apprenticeship is:

Brighton and Hove City Council

Marcus Wroot

marcus.wroot@brighton-hove.gov.uk

The reference code for this apprenticeship is VAC1000332687.

Apply now

Closes in 16 days (Thursday 14 August 2025)

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