Payroll & Administrator Apprentice
F B ACCOUNTANCY SERVICES LTD
BASILDON (SS14 3EU)
Closes on Friday 22 August 2025
Posted on 18 July 2025
Contents
Summary
An exciting opportunity has arisen for a Payroll & Administration Apprentice to join our growing firm of Chartered Certified Accountants in Basildon. This full-time role offers comprehensive training, support, and a clear progression path, making it ideal for someone looking to start a career in Payroll.
- Wage
-
£15,000 a year
- Training course
- Payroll administrator (level 3)
- Hours
-
Monday to Friday, between 8am to 4pm (flexibility).
37 hours 30 minutes a week
- Start date
-
Monday 1 September 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Where you'll work
UNIT 16
HERONS GATE TRADING ESTATE
PAYCOCKE ROAD
BASILDON
SS14 3EU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
TRAINPLUS LTD
Training course
Payroll administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- gather, analyse and process payroll data and information
- resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
- deal with complaints, following processes and escalating complex situations
- meet client or customer needs in line with service level agreements
- provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
- adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
- select appropriate media for communication etc recognising the advantages and risks related to each method
- escalate concerns relating to deadlines in a timely manner, suggesting solutions
- use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
- Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
- develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
- use computerised payroll software and spreadsheet packages such as MS Excel
- use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
- gather, analyse and process payroll data and information
- resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
- deal with complaints, following processes and escalating complex situations
- meet client or customer needs in line with service level agreements
- provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
- adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
- select appropriate media for communication etc recognising the advantages and risks related to each method
- escalate concerns relating to deadlines in a timely manner, suggesting solutions
- use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
- Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
- develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
- use computerised payroll software and spreadsheet packages such as MS Excel
- use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
Training schedule
More training information
TrainPlus will work with you on a 1-to-1 basis to guide the development of your knowledge, skills, and behaviours, helping you to prepare effectively for you within your career aspirations.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
About this employer
We are a fully digital firm of chartered certified accountants, who support business owners to improve their numbers. Our experienced team has decades of experience with a modern, digital outlook.
https://www.fbaccountancy.co.uk/ (opens in new tab)
Company benefits
Full training/mentoring from our experienced team. Study support towards payroll qualification. Opportunity to gain practical experience in payroll, bookkeeping and administration. Career progression within a growing accountancy practice.
After this apprenticeship
Ask a question
The contact for this apprenticeship is:
TRAINPLUS LTD
Kim Solieri
KimSolieri@fbaccountancy.co.uk
01268 274208
The reference code for this apprenticeship is VAC1000332656.
Apply now
Closes on Friday 22 August 2025
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