Part Sales Executive Apprenticeship

SWANSWAY GARAGES LIMITED

Stockport (SK3 0SD)

Closes in 10 days (Friday 1 August 2025 at 11:59pm)

Posted on 18 July 2025

Print

Contents

Summary

We are looking for a Part Sales Executive Apprentice to professionally represent the TPS brand and be a brand champion. Ideal candidates will have a motor vehicle background. You will be required to achieve targets, develop and maintain long term relationships with customers, and provide expertise, advice and support to customers.

Wage

£24,000 a year

Check minimum wage rates (opens in new tab)

Starting salary us £24,000 per annum, increasing to £28,000 per annum after successful completion of a three-month probation period. There are also opportunities to secure an additional bonus of £5-7k per year based on KPI targets.

Training course
Customer service practitioner (level 2)
Hours
The shifts are as follows: Week one Monday to Friday, 8.00am- 5.00pm. Week two Monday to Friday, 8.30am- 5.30pm. You will be required to work one in every three Saturdays covering an 8.00am- 1.30pm shift.

40 hours a week

Start date

Monday 1 September 2025

Duration

1 year

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Where you'll work

Unit 7, Lawnhurst Trading Estate
Bird Hall Lane
Cheadle
Stockport
SK3 0SD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE TRAFFORD AND STOCKPORT COLLEGE GROUP

Training course

Customer service practitioner (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Use a range of questioning skills, including listening and responding in a way that builds rapport, determines customer needs and expectations and achieves positive engagement and delivery.
  • Depending on your job role and work environment: Use appropriate verbal and non-verbal communication skills, along with summarising language during face-to-face communications; and/or
  • Depending on your job role and work environment: Use appropriate communication skills, along with reinforcement techniques (to confirm understanding) during non-facing customer interactions.
  • Depending on your job role and work environment: Use an appropriate ‘tone of voice’ in all communications, including written and digital, that reflect the organisation’s brand.
  • Provide clear explanations and offer options in order to help customers make choices that are mutually beneficial to both the customer and your organisation.
  • Be able to organise yourself, prioritise your own workload/activity and work to meet deadlines.
  • Demonstrate patience and calmness.
  • Show you understand the customer’s point of view.
  • Use appropriate sign-posting or resolution to meet your customers needs and manage expectations.
  • Maintain informative communication during service recovery.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

About this employer

In 2006, TPS established its first Centre in Derby in response to the automotive industry's need for a more efficient and convenient way of ordering and purchasing Volkswagen Group Genuine Parts. The UK industry welcomed this innovation, and by the end of 2007, the number of centres had grown to 57. Our network has since expanded to 83 TPS Centres and we provide parts to trade customers who service and maintain Volkswagen, Audi, SEAT, Škoda, CUPRA and Volkswagen Commercial Vehicles. We have an exciting opportunity for a Part Sales Executive Apprenticeship for someone who is looking for a pathway into a long-lasting career with a reputable retailer. Ideally, candidates will have some knowledge of the motor vehicle industry.

After this apprenticeship

Ask a question

The contact for this apprenticeship is:

THE TRAFFORD AND STOCKPORT COLLEGE GROUP

The reference code for this apprenticeship is VAC1000332647.

Apply now

Closes in 10 days (Friday 1 August 2025 at 11:59pm)

Sign in with your GOV.UK One Login to apply.