IT Apprentice

I.T. PROFESSIONAL SERVICES LIMITED

Chester Le Street, Durham

Closes in 22 days (Saturday 9 August 2025 at 11:59pm)

Posted on 18 July 2025

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Summary

IT Professional Services are based on the Drum Industrial Estate and we have a live vacancy for an IT Apprentice. You will study for a Level 3 Microsoft IT Technician qualification and will have a lot of support to help you do well in your role. This role will be based at Belmont, Durham for the first 15 months.

Wage

£18,000 a year

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Flexible start date but ideally as soon as possible. Fixed term contract for 15 months initially with a view to permanent employment afterwards as long as performance is as expected and a vacancy exists.

Training course
IT solutions technician (level 3)
Hours
Monday to Friday 8:30am - 5:00pm.

37 hours 30 minutes a week

Start date

Monday 18 August 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Where you'll work

This apprenticeship is available in these locations:

  • Angel House Unit 5, Drum Industrial Estate, Chester Le Street, DH2 1AQ
  • Fire & Rescue Service Headquarters, Belmont Business Park, Durham, DH1 1TW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BALTIC TRAINING SERVICES LIMITED

Training course

IT solutions technician (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Work at any stage of the solution lifecycle.
  • Interpret client requirements.
  • Prioritise tasks to work within agreed project plans.
  • Ensure resources are used efficiently and responsibly.
  • Design solutions to meet client and business requirements.
  • Identify technical solutions using creative and critical thinking.
  • Install hardware or software, either physically or virtually.
  • Search and use different types of data or information sources.
  • Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
  • Deploy and implement solutions, supporting change management practices.
  • Create and maintain documentation in accordance with best practice and organisational requirements.
  • Support multiple contemporary or legacy solutions to required levels of service.
  • Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
  • Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
  • Apply continuous professional development CPD to support their own learning, business needs and technical developments.
  • Work at any stage of the solution lifecycle.
  • Interpret client requirements.
  • Prioritise tasks to work within agreed project plans.
  • Ensure resources are used efficiently and responsibly.
  • Design solutions to meet client and business requirements.
  • Identify technical solutions using creative and critical thinking.
  • Install hardware or software, either physically or virtually.
  • Search and use different types of data or information sources.
  • Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
  • Deploy and implement solutions, supporting change management practices.
  • Create and maintain documentation in accordance with best practice and organisational requirements.
  • Support multiple contemporary or legacy solutions to required levels of service.
  • Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
  • Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
  • Apply continuous professional development CPD to support their own learning, business needs and technical developments.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

About this employer

We’re experts in solving complex business problems through intelligent and secure IT implementation that protects and transforms organisations, helping them to grow. We embrace innovation and drive change, bringing new ideas, new technologies and new ways of thinking as a trusted IT partner. With 26 years of experience, we partner with companies across the public and private sector to deliver data centre, cyber security, cloud, data and analytics, network services and managed services solutions. Our highly accredited and experienced engineering teams combined with our strategic relationships with partners such as Microsoft and Cisco, mean that our customers trust us to simplify the complexity of IT and deliver benefits that make them more agile, competitive and resilient. Our vision is a world in which technology makes lives easier, society fairer and our planet greener.

http://itps.co.uk (opens in new tab)

Company benefits

• 27 days annual leave & your birthday off work • Enhanced sick pay benefit (4 months full pay)

After this apprenticeship

Ask a question

The contact for this apprenticeship is:

I.T. PROFESSIONAL SERVICES LIMITED

Joanne O'Leary

joanne.oleary@itps.co.uk

0191 933 5451

The reference code for this apprenticeship is VAC1000332606.

Apply now

Closes in 22 days (Saturday 9 August 2025 at 11:59pm)

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