Printing & Office Administrator Apprentice

M D T REPROGRAPHICS LTD

TELFORD (TF3 3BA)

Closes in 16 days (Monday 11 August 2025 at 11:59pm)

Posted on 25 July 2025

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Summary

MDT are looking for a forward thinking and hardworking individual to learn all aspects of the business and help develop it to the next level. You will get involved in every aspect of the business from Printing, Finance, day-to-day Operations and dealing with new customers and regular clients under the mentorship of owner Paul and the team.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Starting at minimum wage but with regular progress reviews, and opportunities for increased pay.

Training course
Business administrator (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm, 1 hour for lunch.

35 hours a week

Start date

Monday 18 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As our MDT apprentice, you’ll receive comprehensive training and support in both the technical and administrative sides of the print business, including: 

  • Print Production: Gain experience in operating print machinery, preparing files, and ensuring print jobs meet quality standards
  • Print Finishing: Learn how to complete projects with precision, from cutting and binding to laminating and packaging
  • Business Operations: Support in day-to-day office functions, including preparing quotes, managing invoices, and handling customer inquiries
  • Finance & Budgeting: Understand the financial side of the business, including cost analysis, profit margins, and managing budgets
  • Sales & Customer Service: Assist in developing client relationships, providing product advice, and ensuring customer satisfaction
  • Quality Control & Workflow: Learn the importance of maintaining high standards of quality and efficiency in every aspect of the business

Where you'll work

UNIT C1A
STAFFORD PARK 4
TELFORD
TF3 3BA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

TELFORD COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator Level 3 Apprenticeship Standard:

  • One day every two weeks at Telford College
  • Assigned mentor in the workplace
  • Assessor visits from Telford College

Requirements

Essential qualifications

GCSE in:

  • English (grade C / 4)
  • Maths (grade C / 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Customer care skills
  • Team working
  • Initiative
  • Drivers License

Other requirements

We can have very fast paced days, where we are working on multiple deliverables simultaneously, and so this is not often a steady 9-5 job. You will need to be open to trying new things, rolling up your sleeves, and getting stuck in.

About this employer

MDT is one of the West Midlands’ most established business, with roots going back to the 1970s. A second generation family run business, MDT are now looking for a forward thinking and hardworking individual who wants to learn all aspects of the business and help develop it to the next level.

After this apprenticeship

  • Become an integral & trusted part of the MDT business  
  • Have your own portfolio of work and specialisms  
  • Able to run the business while key staff members are off site or on annual leave 

Ask a question

The contact for this apprenticeship is:

TELFORD COLLEGE

Amy Walker

amy.walker@telfordcollege.ac.uk

01952642452

The reference code for this apprenticeship is VAC1000332597.

Apply now

Closes in 16 days (Monday 11 August 2025 at 11:59pm)

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