Business Admin Apprenticeship
IPG Health Medical Communications
Macclesfield (SK10 1AQ)
Closes in 18 days (Thursday 7 August 2025)
Posted on 17 July 2025
Contents
Summary
Working in an award winning medical communications agency!
- Wage
-
£15,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 9:00-5:30pm.
37 hours 30 minutes a week
- Start date
-
Monday 1 September 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Where you'll work
IPG Health Medical Communications
19-21 King Edward Street
Macclesfield
SK10 1AQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE APPRENTICE ACADEMY LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
About this employer
IPG Health Medical Communications (IPGHMC) is home to the world's most celebrated and awarded medical comms agencies, with over 800 experts across six continents, united by a healthy obsession with creating exceptional medical communications for our clients. Our unparalleled depth and breadth of medical communications talent and capabilities enable us to deliver true expertise and scale as a collective discipline whilst empowering each of our agencies to continue to shine in their own right and maintain their individuality. Working with pharmaceutical and biotech clients and related sectors, we deliver medical communications and educational programmes, regulatory support, strategy development, and multi-channel stakeholder engagement. We produce materials designed to stimulate awareness, discussion and procurement of new medical devices, drugs and treatments. We're passionate about the work we do, and that's one of the reasons we enjoy lasting relationships with the world's top healthcare companies! Our people are the beating heart of our organisation, and through the positive culture we champion, our teams create communications that have a positive impact on our clients and the world around us. We're committed to providing rewarding careers and continual skills development, supported by first-class line management.
Company benefits
Competitive benefits package
After this apprenticeship
Ask a question
The contact for this apprenticeship is:
IPG Health Medical Communications
Nicole Dexter
nicole.dexter@ipghealth.com
The reference code for this apprenticeship is VAC1000332460.
Apply now
Closes in 18 days (Thursday 7 August 2025)
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