Apprentice Business Administrator
CLASSIC LIFTS LTD
Christchurch (BH23 5ET)
Closes in 13 days (Thursday 31 July 2025 at 11:59pm)
Posted on 17 July 2025
Contents
Summary
Telephone & email responses, using company IT package/systems, producing accurate records and documents, communicating with the team and with other national offices and externally with clients & representatives, contributing to the smooth running of the office, and supporting team priorities and enhancing personal development.
- Wage
-
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Mon-Fri 0800-1700
• 40hrs working week
• 1hr unpaid lunchbreak per day
*(these hours could be “tweaked” i.e. 0830 start with
0.5hr unpaid lunchbreak)
25days holiday + statutory Bank Holidays
40 hours a week
- Start date
-
Monday 11 August 2025
- Duration
-
1 year 3 months
- Positions available
-
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Telephone & email responding
• General administration
• Reactive call handling
• Job scheduling
• Engineer scheduling
• Customer & colleague liaison
• Training progression
*List not exhaustive
Where you'll work
Suite 6, Brearley House
278 Lymington Road, Highcliffe
Christchurch
BH23 5ET
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
ABM TRAINING (UK) LTD
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
On the job training with the employer whilst working towards an apprenticeship standard including Functional Skills if appropriate.
https://www.instituteforapprenticeships.org/apprenticeship
standards/business-administrator/
Regular work-based assessments/observations carried out by ABM Training Tutor Assessor, to determine competency and meet with Awarding Body standards
Requirements
Desirable qualifications
GCSE in:
- English (grade 9-4)
- Maths (grade 9-4)
- Science (grade 9-4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Problem solving skills
- Creative
- Initiative
- Patience
Other requirements
***THE EMPLOYER HAS ASKED THAT YOU DO NOT CONTACT THEM DIRECTLY. DOING SO COULD JEOPARDISE YOUR APPLICATION*** If you do not meet the criteria for this position, your application will not be considered. National Minimum Wage The National Minimum Wage (NMW) for Apprentices is £6.40 per hour from 1st April 2024. This applies to 16 - 18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies. The wage for Apprentices applies to both time spent on the job plus time spent in training. INTERVIEW We will be interviewing candidates who meet the criteria as they apply and will recruit after a successful interview which may be before the closing date. Reality Check You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.
About this company
Classic Lifts is a large independent UK national lift company providing professional lift maintenance, repairs, modernisations and new lift installations from 8 regional centres. We have over 10,000 lifts under maintenance contracts, with customers ranging from household name retail brands, international hotel groups, schools and universities, hospitals to smaller nursing homes, residential developments and commercial facilities.
After this apprenticeship
Potential for full time employment for the right candidate.
• There are opportunities to progress onto other qualifications
• Many employers retain apprentices in full/part time positions
• The Qualifications you gain can also help you to get into higher education or other employment
• Being an apprentice gives you the opportunity to gain a recognised qualification and developing professional skills whilst earning a salary, inside some of Kent’s best companies.
Once the Apprenticeship has been achieved you will have the skills, abilities and experience to update and enhance your CV, to make it attractive to potential employers.
Ask a question
The contact for this apprenticeship is:
ABM TRAINING (UK) LTD
Kathryn
kathryn@abmtraining.co.uk
07534305219
The reference code for this apprenticeship is VAC1000332452.
Apply now
Closes in 13 days (Thursday 31 July 2025 at 11:59pm)
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