Compliance Apprentice

Summary

This is an exciting opportunity to be involved in a niche area of a growing law firm. No two days are the same in compliance and there are opportunities to connect with everyone in the firm. This is a unique position as whilst the candidate will predominantly be a member of the compliance team they will help others.

Wage

£16,000 a year

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£307.69 per week, £8.48 per hour, £16,000 per annum

Training course

Business administrator (level 3)

Hours

Monday - Friday (09:00 - 17:15) with one hour for lunch

35 hours 45 minutes a week

Start date

Monday 15 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Undertaking compliance file reviews and liaising with staff regarding corrective action
Updating and maintaining central registers (e.g. file reviews, breaches)
Unblocking files
Assisting with complaints handling process
Assisting with the firm’s data breach process
Assisting with the collation of data when a data subject access request is received
Drafting communications for review that have been dictated by the Compliance and Risk Manager
Assisting the Compliance and Risk Manager with ad-hoc projects and tasks

This role requires a lot communicating, sometimes unpopular decisions. Therefore, good communication skills will be key for success in this role. This is also a niche area of work and so a keen desire to learn is required.

Where you'll work

The Saxon Centre
11 Bargates
BH23 1PZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

BOURNEMOUTH AND POOLE COLLEGE, THE

Your training course

Business administrator (level 3)

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What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administration Apprenticeship Standard https://www.instituteforapprenticeships.org/apprenticeship-standards/st0070-v1-0

Requirements

Essential qualifications

GCSE or equivalent in:

English and Maths (grade 4)
Minimum of 4 GCSEs (grade 4)

Desirable qualifications

A Level or equivalent in:

English and/or English Literature (grade C)
Law and/or Critcial Thinking (grade C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Administrative skills
Analytical skills
Attention to detail
Communication skills
Creative
Customer care skills
Initiative
IT skills
Logical
Non judgemental
Organisation skills
Patience
Problem solving skills
Team working

Other requirements

Driving is essential for travel between offices As part of the application process, you will also need to apply and attend an academic interview at Bournemouth and Poole College: https://www.thecollege.co.uk/courses/business-administration-apprenticeship-level-3

About this company

Law firm providing legal services across a range of different areas such as Family, DR, Conveyancing, Wills & Tax, Corporate and Commercial and more. The firm was established in 1978 by Ian Fretten who dealt primarily with private client matters. The firm has grown over the years and is now a medium sized firm employing over 100 staff.

After this apprenticeship

If successful completion of the apprenticeship, we anticipate offering a full-time position. However, this will require approval and so cannot be guaranteed a role at this stage.

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