Business Administrator Apprentice
Harper Adams Universtiy
Shropshire (TF10 8NB)
Closes on Friday 29 August 2025
Posted on 17 July 2025
Contents
Summary
Working in the Apprenticeship department to assist in providing an efficient and effective service, through administrative support for the Apprenticeship Team.
- Wage
-
£18,574 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday - hours to be discussed at interview
37 hours 30 minutes a week
- Start date
-
Monday 1 September 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- General administration duties to include the monitoring and reporting attendance of apprentices throughout taught weeks and escalating absences to employers and University staff.
- Assist with travel arrangements, raising purchase orders and reconciliation of invoices as required
- Ensuring off the job hours for apprentices are accurately applied to APTEM according to attendance records, in line with apprenticeship funding rules.
- Onboard apprentices, conduct right to study checks, and enrol apprentices on the Apprenticeship Management System (APTEM).
- Producing a variety of letters/leaflets/communications to apprentices and employers as directed.
- Minute taking as directed.
- Data input into IT systems such as APTEM.
- Undertaking data/evidence gathering.
- Assisting colleagues with the preparation of documents for meetings and associated reports.
- Providing a friendly, professional and customer focused service to all stakeholders.
- Ensuring all general enquiries (email, face-to-face and telephone) are responded to in a sensitive and timely manner, in accordance with procedures and directing difficult/ complex enquiries to the appropriate staff.
- Liaise with other departments within the university as required, to support delivery of degree apprenticeships
- Support with planning and organisation of in-person or online events including attendance to open days as and when required
Where you'll work
Harper Adams University
Edgmond
Newport
Shropshire
TF10 8NB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
TELFORD COLLEGE
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- One day every two weeks at Telford College
- Assigned mentor within the workplace
- Assessor visits from Telford College
More training information
- As part of the wider duties and responsibilities, the post holder is expected to promote and actively support the University’s responsibilities towards safeguarding.
- The postholder will be fully supported during the apprenticeship and will receive a full induction and ongoing training.
- Maintain the confidentiality of personal data
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Number skills
- Proficient in MS Office
Other requirements
Please consider the location of Harper Adams University, being quite a rural campus. As such, please consider if public transport routes are available, and that you could reliably commute to and from the University each day.
About this company
Harper Adams University is a specialist provider of higher education for the agricultural and rural sector.
After this apprenticeship
- Permanent position within the company
Ask a question
The contact for this apprenticeship is:
TELFORD COLLEGE
Amy Walker
amy.walker@telfordcollege.ac.uk
01952642452
The reference code for this apprenticeship is VAC1000332284.
Apply now
Closes on Friday 29 August 2025
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