Warehouse Operations Supervisor -Level 3 apprenticeship

Summary

As a Transport & Warehouse Operations Supervisor Apprentice you'll fast-track your career in logistics! Over 12-18 months, you'll develop the skills to lead teams, manage transport & warehouse operations, ensuring smooth, safe, & efficient delivery. You’ll gain hands-on experience in a fast-paced environment — all while earning and learning.

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course

Transport and warehouse operations supervisor (level 3)

Hours

Full time on a rota

37 hours a week

Start date

Monday 1 September 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Responsible for the operation of the Warehouse function. Supporting the Management Team with the day-to-day operation of the warehouse, responsible for a team of operators and ensuring an efficient warehouse operation in achieving business targets.
Provide line management to the team, coordinating their workloads, providing support to ensure that the team delivers.
Monitoring any issues and ensuring production targets, KPIs, and quality standards are achieved, in order to meet the requirements of the customer.
Develop the team by focusing on individual performance and support requirements to achieve high standards, whilst fostering a culture of working safely. The ideal candidate must be driven and want progression throughout DSV

Where you'll work

Unit 6 Mercia Park Hill Top Way Stretton on Le Field Measham
Swadlincote
Staffordshire
DE12 8AA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Your training course

Transport and warehouse operations supervisor (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Allocate and monitor work and set objectives including continual professional development (CPD), for transport/ warehouse team members.
Identify skill and knowledge gaps in own performance and team performance in relation to transport/ warehouse operations
Complete performance development reviews (PDR)/ staff appraisals for transport/ warehouse team members
Plan training to meet the requirements of the business and the team members including where required, Driver Certificate of Professional Competence and Material/Mechanical Handling Equipment requirements
Achieve KPI’s and targets set for the transport/ warehouse team and individuals within the transport/ warehouse team
Carry out disciplinary and manage grievances as per organisational guidelines
Lead team and departmental communications and meetings
Carry out risk assessments appropriate to work environment in accordance with the Health and Safety Executive
use IT equipment and systems for the role such as telematics or warehouse management systems
plan and review warehouse compliance and efficiencies; labour, placement, schedules, resources to inform improvements, including inbound and outbound goods
ensure the security of the transport, warehouse and goods in line with organisational policies
communicate with internal and external customers using various communication methods
identify and propose innovative business improvements
schedule journeys: planning route, timings, costs and resources. Calculating driver hours/ use of tacho graphs and selecting the appropriate vehicle and ancillary equipment for the load being moved
Oversee and review fuel costs and deal with issues when they occur
Ensure the vehicle is safe and legally loaded and vehicle is marked and labelled compliantly in line with regulations regarding the carriage of dangerous goods
Ensure vehicle, driver and load documentation is available for the journey and meets legal requirements
Plan, organise and evaluate vehicle and warehouse maintenance schedules for compliance with the DVSA ‘Guide to Maintaining Roadworthiness’ or other Approved Codes of Practice (ACOP)
Supervise loading to ensure correct procedures are used
Review and measure the performance of warehouse operations to inform improvements to safe operating processes and systems; i.e. picking, stowing, dispatch
lead and review the process for returned, damaged goods, customer bespoke and direct orders
Allocate and monitor work and set objectives including continual professional development (CPD), for transport/ warehouse team members.
Identify skill and knowledge gaps in own performance and team performance in relation to transport/ warehouse operations
Complete performance development reviews (PDR)/ staff appraisals for transport/ warehouse team members
Plan training to meet the requirements of the business and the team members including where required, Driver Certificate of Professional Competence and Material/Mechanical Handling Equipment requirements
Achieve KPI’s and targets set for the transport/ warehouse team and individuals within the transport/ warehouse team
Carry out disciplinary and manage grievances as per organisational guidelines
Lead team and departmental communications and meetings
Carry out risk assessments appropriate to work environment in accordance with the Health and Safety Executive
use IT equipment and systems for the role such as telematics or warehouse management systems
plan and review warehouse compliance and efficiencies; labour, placement, schedules, resources to inform improvements, including inbound and outbound goods
ensure the security of the transport, warehouse and goods in line with organisational policies
communicate with internal and external customers using various communication methods
identify and propose innovative business improvements

Your training plan

Transport and Warehouse Operations Supervisor Level 3

On-the-job training delivered by the employer.

Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship English and Mathematics minimum requirement is Entry Level 3.

Allocation of an apprenticeship delivery coach who will carry out regular training.

Assessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours in order to progress and develop. Identify, track and support 6-hours of off-the-job training activities. Quarterly formal progress review meetings, identifying learning achievements and next steps.

Requirements

Desirable qualifications

GCSE in:

English (grade A-C (4-9))
Maths (grade A-C (4-9))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Time efficiency
Understanding of CargoWrite

About this company

As a global freight forwarder, DSV provides and manages supply chain solutions for thousands of companies every day. Whether you are a small family-run businesses or large global corporation we focus on keeping your supply chains flowing through operational excellence and sustainable growth. This is at the core of our purpose, vision and mission.

https://www.dsv.com/en/about-dsv (opens in new tab)

Company benefits

o Enhanced Annual Leave Entitlement o Salary Sacrifice Car and Cycle Scheme o WeCare App, for support with physical and mental wellbeing, including access to GPs o LifeWorks app o Life Insurance o Eyecare Voucher Scheme

After this apprenticeship

After successful completion of the apprenticeship, the potential of a permanent position with DSV.

Ask a question

The contact for this apprenticeship is:

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Jess Smith

jess.smith@seetec.co.uk

07885 881 949

The reference code for this apprenticeship is VAC1000332273.

Apply now

Closes in 28 days (Friday 15 August 2025 at 11:59pm)

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