Apprentice Sales Business Administrator

Summary

You will gain real world experience in a busy, supportive environment. You’ll support our account managers with recruitment processes, employer engagement, contract preparation, and data management, while also representing the college at key events. This role offers the perfect stepping stone into the world of education and business development.

Wage

£21,164 a year

Check minimum wage rates (opens in new tab)

https://www.hsdc.ac.uk/work-for-us/employee-benefits/

Training course

Business administrator (level 3)

Hours

Monday to Friday 37 hours per week, for a 52-week contract May include occasional early starts and late finishes for events.

37 hours a week

Start date

Monday 1 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

You will be responsible for:

Carry out administration processes and support the account management team with all aspects of business development and recruitment for the College to deliver an outstanding curriculum
To support with the development of work-based opportunities for all aspects of curriculum and apprenticeship delivery
To support the compliance, insurance and health & safety checks on work-based settings
To maintain databases and CRM systems for strong recording of employer relationships
Carry out a range of administration duties including but not limited to, emails, phone calls, data collection and processing and form filling for student recruitment
Assist with external activities for growth in new employer recruitment to ensure the College meets all its work-based income and student opportunity targets
Support the account managers with the delivery of an end-to-end service for apprenticeship opportunities from creating opportunities to recruitment of apprentices

Where you'll work

College Road
Waterlooville
PO7 8AA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

HAVANT AND SOUTH DOWNS COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

As an Apprentice, you will have the opportunity to study the following through this Apprenticeship:

Apprenticeship in Business Administration Level 3
Employee Rights and Responsibilities
End Point Assessment
English and maths Functional Skills if required

At Havant & South Downs College we offer different methods of delivery either work based or day release. This will be discussed with you upon appointment.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience
Prioritise workloads/deadlines

About this company

HSDC is one leading college with three campuses at Alton, Havant and South Downs (Waterlooville). Our aim is to be the first choice Further Education college for students, staff and employers in Hampshire. We have a host of committed staff in a huge variety of roles, who are helping to make this happen. HSDC offers an open and supportive culture, nurturing and harnessing the talents and ideas of both our staff and students. Our colleagues can enjoy a range of staff benefits.

https://www.hsdc.ac.uk/ (opens in new tab)

Company benefits

Invest in Your Growth: Access a wide range of training, in-house coaching, workshops, and funding for qualifications.: Benefit from the Local Government Pension Scheme . Enjoy a generous annual leave package to maintain a healthy work-life balance.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

A full time Account Manager position is expected to be offered to the right candidate following successful completion of the Apprenticeship
The administration role may be a gateway to further career opportunities, such as management or senior support roles

Ask a question

The contact for this apprenticeship is:

HAVANT AND SOUTH DOWNS COLLEGE

Robert Read

robert.read@hsdc.ac.uk

The reference code for this apprenticeship is VAC1000332254.

Apply now

Closes in 13 days (Thursday 31 July 2025)

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After signing in, you’ll apply for this apprenticeship on the company's website.

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