Apprentice Centre Co-ordinator (36239)

Summary

The Centre Co-Ordinator is responsible for ensuring that the management, administrative and quality assurance systems for all awarding organisations’ qualifications are properly maintained throughout the centre and externally.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday to Friday 8.30am - 5pm

40 hours a week

Start date

Monday 25 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

A normal day would include:

Acts as main point of contact for all awarding organisations
Ensures that management, administrative, assessment and internal verification/qualification coordination procedures are implemented correctly and consistently across the centre as a whole
Liaises closely with other staff members to obtain, and provide external verifiers with, detailed information on the overall operation of the centre
Registers/enters learners in accordance with the specified procedures
Requests certificates from AOs in accordance with their procedures
Organises End Point Assessments for apprentices
Books exams such as BKSB and Functional Skills
Works closely with the Lead IQA to ensure all AO requirements are met
Office administration such as printing and scanning documents, answering the phone, photocopying, managing incoming and outgoing post
Ensuring Candidates who attend the centre are registered and aware of where they are going
Generation of 3t course certification
General office admin, particularly in supporting the generation of course material and ensuring courses run smoothly
Managing the vending machine (ordering stock and filling the machine

How you will be supported:

Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role

What will happen next:

New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team

You will then have the opportunity to find out:

More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be

How you could get there:

If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take

Where you'll work

Unit 5
Mercury Park, Mercury Way, Urmston
Manchester
M41 7LY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

THE GROWTH COMPANY LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Working towards a Level 3 Business Administrator apprenticeship standard with The Growth Company Limited.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Problem solving skills
Initiative
Positive attitude
Highly motivated
Able to prioritise

About this company

At 3t, we are passionate about up-skilling and empowering workforces to ensure a prosperous future where all workers, organisations and our industries thrive. 3t is the combination of world-leading companies that are together transforming training in the energy, and wider safety-critical sectors, combining cutting-edge immersive technology with award-winning high-impact workforce training. Boasting a truly global customer base, we operate across 60 countries and are represented by a diverse workforce of over 17 nationalities, with offices and training centres located in the UK, North and South America, and the Middle East. Together, we are training the workforce of the future. 3t Training Services is the UK’s largest and leading provider of training for the oil and gas, wind, and power industries, and a major player globally, whilst also making a significant impact on the wider and utilities sectors including gas, electric, and water.

After this apprenticeship

Possible progression within the company and progression onto the next level apprenticeship

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