Hospitality Management Degree Apprenticeship

Summary

An opportunity to complete a fully funded Degree Apprenticeship across 3 years with Leonardo Hotels. Complete a BA (Hons) Degree in Applied Hospitality Management and a Chartered Manager Apprenticeship, whilst gaining practical operational experience in luxury hotels in the hospitality industry.

Wage

£25,397 a year

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Training course

Chartered manager (degree) (level 6)

Hours

32 hours hotel operational work plus 8 hours per week on a study day (every Tuesday). Monday-Sunday. Weekend and evening shifts. 36 months practical experience, plus 6 months for End Point Assessment.

40 hours a week

Start date

Monday 5 January 2026

Duration

3 years

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This is an exciting opportunity to gain practical experience in one of the most highly recognised hospitality organisations in the world whilst providing you with the opportunity to study a fully funded Chartered Manager Degree Apprenticeship in Hospitality.

We are looking for hard-working individuals who can demonstrate dedication and enthusiasm in helping manage our hotels and look after our guests with warmth and compassion. This is your chance to develop your knowledge and practical skills, guided by a team of outstanding professionals who are committed to building confident team leaders.
In your first 2 years, you will spend time in Housekeeping, Reception and Food & Beverage on rotation, gaining a rounded knowledge of the hotel.
Following this you will pick a specialism in one of these areas, which you will continue in your role to develop your supervisory/managerial skills for the final year of your programme.

Where you'll work

Leonardo Royal Hotel London Tower Bridge 45 Prescot Street E 1 8 GP London
Leonardo Royal Hotel London St Paul S 10 Godliman Street
London
EC4V 5AJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

UNIVERSITY OF GLOUCESTERSHIRE

Your training course

Chartered manager (degree) (level 6)

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What you'll learn

Course contents

Support the development of organisational strategies and plans. Develop and deliver operational plans; being able to set targets and KPIs, manage resources, and monitor and measure outcomes to establish operational effectiveness, efficiencies and excellence. Produce reports that clearly present information and data, using a range of interpretation and analytical processes. Gain wide support to deliver successful outcomes
Plan, organise and manage resources in order to achieve organisational goals. Identify key outcomes, develop and implement plans and monitor progress, and provide reports as required. Proactively identify risk and create plans for their mitigation. Able to initiate, lead and drive change within the organisation, identifying barriers/challenges and how to overcome them. Ability to use widely recognised project management tools
Managing budgets, controlling expenditure and production of financial reports
Use of customer insight and analysis of data to determine and drive customer service outcomes and improve customer relationships. Creative approaches to developing solutions to meet customer need
Able to identify service/organisational improvements and opportunities for innovation and growth, using qualitative and quantitative analysis of information and data and benchmarking against others
Communicate clearly, effectively and regularly using oral, written and digital channels and platforms. Use active listening and open questioning to structure conversations and discussions, and able to challenge when appropriate. Manage and chair meetings and clearly present actions and outcomes. Ability to apply influencing and persuading skills, to the dynamics and politics of personal interactions
Able to articulate organisational purpose and values. Support the creation of an inclusive, high performance work culture. Enable others to achieve by developing and supporting them through coaching and mentoring
Able to build teams, empower and motivate others to improve performance or achieve outcomes. Able to delegate to others, provide clear guidance and monitor progress. Ability to set goals and accountabilities
Able to build rapport and trust, develop networks and maintain relationships with people from a range of cultures, backgrounds and levels. Able to contribute within a team environment. Effectively influence and negotiate, being able to have challenging conversations and give constructive feedback. Work collaboratively with internal and external customers and suppliers
Able to reflect on own performance, identifying and acting on learning and development needs. Ability to understand impact on others. Can manage stress and personal well-being, and confident in knowing core values and drivers
Able to create personal development plan, and use widely recognised tools and techniques to ensure the management of time and pressure effectively, and prioritisation and strategic alignment of activities
Use evidence-based tools and ethical approaches to undertake problem solving and critical analysis, synthesis and evaluation to support decision making

Your training plan

36 months practical training period, plus 3-6 months for the End Point Assessment.

Delivery model:

Work-based training with your employer
Day release (approximately 1 day a week) in London
Off the job training will count for at least 6 hours a week of an apprentice’s time at work

Qualifications included:

BA (Hons) Applied Hospitality Management
Level 6 Chartered Manager (Degree) Apprenticeship

Requirements

Essential qualifications

GCSE in:

English Language (grade Grade 9 - 4 (A*- C ))
Maths (grade Grade 9 - 4 (A*- C ))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Organisation skills
Customer care skills
Problem solving skills
Team working
Creative
Adaptability

Other requirements

This is a Degree Apprenticeship in a hospitality business, so will involve shift work including weekends, bank holidays and evenings. There is also the opportunity to earn service charge and other incentives on top of the salary stated above. Must be available for Recruitment Day on September 2nd/3rd 2025.

About this company

At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality. Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 290 hotels across Europe. We look after over 55 hotels here in the UK & Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993! With approximately 5,000 employees and multiple brands we are a dynamic, innovative and fast-growing company. At Leonardo Hotels each and every team member is individually valued and respected for who you are. We are committed to promoting the values of diversity and inclusion across our business. We will support colleagues to bring their ‘whole self’ to work by promoting diversity and an inclusive work environment.

https://careers.leonardohotels.com/ (opens in new tab)

Company benefits

Free meals on duty Learning & development programmes Discounted stays in Leonardo Hotels Enhanced holiday entitlement, increasing with length of service Awards scheme for shopping vouchers Regular performance reviews Pension Scheme

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

The opportunity of an exciting junior management position at the end of your programme, in one of our city locations, subject to availability.

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