Level 3 HR Support Apprenticeship

Summary

Join a growing care group as an HR and Business Admin Apprentice, supporting key tasks across recruitment, onboarding, training, compliance, and general admin. Gain hands-on experience across four sites while developing your HR skills and supporting multi-site audits, all within a supportive and expanding team.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course

HR support (level 3)

Hours

Monday to Friday, 8:00am to 4:00pm with a 1 hour break.

35 hours a week

Start date

Monday 1 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Indicative Key Responsibilities:

Track staff vacancies and oversee recruitment across all services.
Complete pre-employment checks and issue contracts and handbooks before start dates.
Carry out onboarding and sign-off processes, ensuring staff are fully prepared for independent work.
Monitor and review probation periods.
Manage and lead disciplinary and grievance procedures.
Conduct regular audits of staff files and ensure ongoing legal and regulatory compliance.
Keep all HR documentation and policies up to date with UK employment law and ACAS guidelines.
Oversee staff training.
Monitor supervision trackers and act on non-compliance.
Assist in compliance functions in line with CQC and internal expectations.
Respond to new placement enquiries and support bed vacancy management.
Support with general business admin task.

What We’re Looking For:

A focused, driven apprentice with attention to detail, ideally with experience in HR / Admin roles or a residential, nursing or domiciliary care environment.
Some experience in recruitment / HR processes.
Strong attention to detail and documentation standards.
Strong written and verbal communication skills.
Highly organised, with the ability to manage multiple priorities across services.
Experience or interest in internal communications.

Benefits:

Company-wide influence and room to grow.
Direct access to directors in a family-run, values-led workplace.
A meaningful role where your expertise improves lives.
On-site parking.

Where you'll work

146 Stag Lane
London
NW9 0QR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

LET ME PLAY LIMITED

Your training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Desirable qualifications

GCSE in:

English (grade 4 to 9/equivalent)
Maths (grade 4 to 9/equivalent)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Logical
Non judgemental
Patience

Other requirements

Pre-employment checks. Please be aware that upon a successful offer of employment, the company completes digitalised right-to-work checks and DBS applications via an external provider - 'Matrix Screening'. The company also completes an internal online social media search, in line with Keeping Children Safe in Education guidance.

About this company

Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.

Company benefits

Amazing discounts: eligible for an NUS card, apprenticeship travel discounts, and special rates at places like Nando’s, ASOS, and Vue cinema. Regular pay rise after 12 months, prizes, and vouchers for Apprentice of the Month!

After this apprenticeship

Potential full-time employment for the right candidate upon successful completion of the apprenticeship.

Ask a question

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