Business Administration Apprentice

Summary

We are looking for a motivated and enthusiastic Business Admin Apprentice to join our team in the Pre-Construction Department. This is a fantastic opportunity for someone looking to start their career in business administration, develop essential skills and gain a recognised qualification while working in a supportive and professional environment.

Wage

£24,242.40 a year

Check minimum wage rates (opens in new tab)

Training course

Business administrator (level 3)

Hours

Monday to Thursday, 09:00 - 17:00. Friday. 09:00 - 16:30.

37 hours a week

Start date

Monday 1 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Provide administrative support to various departments, including handling emails, phone calls, and filing
Maintain and update accurate records, databases, and systems
Schedule projects in accordance with programme dates/production lead times.
Coordinate projects in terms of organizing equipment deliveries to site.
Schedule meetings, take minutes, and support event coordination
Assist with ordering supplies and managing office inventory
Prepare reports, presentations, and documentation as required
Welcome visitors and respond to general enquiries
Work collaboratively with colleagues and external stakeholders
Follow company procedures and ensure confidentiality and data protection

Where you'll work

Heath Mill Road
Wombourne
Wolverhampton
WV5 8AN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

DUDLEY COLLEGE OF TECHNOLOGY

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

All your training will be completed in the workplace, there is no day release required as part of this course.

You will be assigned an assessor who will visit you in the workplace every 8 weeks to support you with your apprenticeship
You will receive a Level 3 Business Administration qualification upon successful completion of your apprenticeship

More training information

All training will be provided on SSG products
20% off the job study time during working hours

Requirements

Desirable qualifications

GCSE in:

English (grade C/4/Level 2 Functional Skills)
Maths (grade C/4/Level 2 Functional Skills)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Administrative skills
Logical
Team working

About this company

At SSG we believe that human interaction is an essential part of the care giving process, and that good technology should enable caregivers to be free from unnecessary distractions, so they can focus on giving their patients the care they need, when they need it. That’s why, for almost 60 years, we have been developing smart solutions and technologies that connect people and systems to provide safer, heathier environments for both staff and patients in the acute care setting. From our first electronic nurse ‘call bell’ system launched in 1964, that enabled patients in hospital to call for help, we have continued to explore ways that technology can work for our customers. Whether that is providing essential critical alarms, integrated communication systems or software solutions to enhance clinical workflow, our focus is on keeping patients safe, providing a calming environment, and giving our customers more time to care. We are proud to be a British manufacturer, with a strong heritage in product design, build and installation. As technology advances, our digital solutions can help customers evolve with the ever-changing demands of the healthcare environment, preserving resources, reducing costs and improving patient care. Our people are inspired and empowered to develop best in class solutions that have a positive impact on the patient and carer experience. As part of the Halma family, we are passionate about creating a safer, cleaner and healthier future for everyone, every day. OUR PURPOSE – To create a world where every patient feels safe. OUR VISION – A world where technology works for people, so that caregivers have more time to care for their patients. OUR MISSION – We provide smart communication solutions, connecting caregivers, patients and data, to improve workflow and decision making, so that patients get the care they need, when they need it.

https://www.staticsystems.co.uk/ (opens in new tab)

Company benefits

Pension Scheme 25 days holiday Long service awards Birthday/Christmas vouchers Simply Health Benefit Employee Assistance Programme Halma Share Incentive Plan Regular company social events Opportunities for progression Salary exchange

After this apprenticeship

Opportunity to remain at SSG in a suitable open vacancy at the time the apprentice completes the course, we have had apprentices recently follow on into field based engineer roles, design engineer roles and production engineer.

Ask a question

The contact for this apprenticeship is:

DUDLEY COLLEGE OF TECHNOLOGY

Chloe Powell

Chloe.Powell@dudleycol.ac.uk

01384 363158

The reference code for this apprenticeship is VAC1000331903.

Apply now

Closes in 15 days (Friday 1 August 2025 at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents