Apprentice Recruitment Resourcer (in-house). Manchester based, September start

Summary

As an In-house Recruitment Resourcer Apprentice you’ll play a crucial role in helping us to find the best talent for Dalkia UK. Working closely with our experienced recruitment team you’ll gain direct experience in sourcing candidates, screening CVs, coordinating interviews and ensuring honesty and transparency is at the heart of what you do.

Wage

£17,523.39 a year

Check minimum wage rates (opens in new tab)

We offer a wide range of benefits including shopping discounts and a pension scheme. Full details will be shared with you at interview stage.

Training course

Recruiter (level 3)

Hours

Monday to Friday hours to be confirmed. Ideally we're keen for someone who can be flexible and likes early mornings as many of our staff like to start and finish early to avoid the traffic.

40 hours a week

Start date

Monday 1 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Why Join Dalkia UK?

Fully funded apprenticeship training & a nationally recognised qualification alongside on-the-job learning by our brilliant team.
Be part of a leading provider of technical and energy solutions.
Gain real world experience with career progression opportunities in recruitment.
Be part of a busy but supportive team environment with mentorship and development opportunities and company-wide apprenticeship days.
Work for a company committed to sustainability and innovation.

We’re looking for someone who loves helping people, is focussed, a great listener, can keep calm under pressure and who’s a natural at attention to detail. It's really important that you are confident to speak to people on the phone and have a natural curiosity to ask questions and learn.

A typical day would look like this:

Advertising vacancies online using set templates
Screening and shortlisting CVs online using pre-determined selection criteria
Conducting candidate telephone screening calls using pre-determined questions - typing detailed notes directly into an online portal
Arranging interviews, liaising between candidates and hiring managers both via telephone and email
Liaising with recruitment agencies via telephone and email
Administering and receipting assessments/ tests to candidates
Regretting unsuccessful applicants via online systems, email and telephone
Maintaining the Facilities Recruitment Mailbox, ensuring incoming emails are responded to/ followed up in a timely manner
Closing down vacancies online
Inputting data into spreadsheets

Where you'll work

Venus Building
1 Old Park Lane
Manchester
M41 7HA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

DERBY BUSINESS COLLEGE LIMITED

Your training course

Recruiter (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Identify, progress, and convert leads into new candidates, placements, or clients.
Source vacancies in line with stakeholder requirements and organisational policies and procedures.
Manage and maintain stakeholder relationships and their role within the recruitment process.
Interpret and apply regulation and legislation, share best practice, and advise stakeholders on their application.
Plan and manage recruitment campaigns to attract candidates, including agreeing objectives with stakeholders and monitoring performance.
Research, identify and attract candidates using methods to satisfy job requirements, including those with transferrable skills to move from the legacy carbon economy to green economy jobs.
Process, review, and progress candidate applications.
Create and present diverse short lists of candidates to stakeholders.
Inform and advise candidates on the outcome of their application at the individual stages of the recruitment process, including those that have been unsuccessful.
Manage the recruitment and selection process for candidates, including those who require reasonable adjustments.
Communicate information through different media, for example face-to-face or online meetings, emails, reports, and presentations.
Engage with stakeholders to review recruitment processes and identify opportunities for continuous improvement and improving own performance.
Review services provided and implemented improvements based on stakeholder feedback.
Place candidates into roles that match their skills and stakeholder requirements.
Use technology and software tools to manage information, ensuring compliance with organisation and legislation requirements.
Challenge poor practice and non-compliance with the recruitment process and escalate where appropriate.
Identify future changes in the sector that may impact the organisation, for example technology advances.
Interpret policies to support and promote the delivery of equity, diversity, and inclusion in the workplace, and monitor their impact on recruitment activities.
Identify and apply sustainable and greener methods of working, for example reducing energy and paper consumption, managing diaries to reduce carbon emissions (hold virtual meetings or attend multiple external meetings on the same day), considering greener options when booking venues for assessment centres or planning recruitment campaigns.
Identify and maximise opportunities to support the organisation’s business strategy, for example growing client or candidate pipelines.
Manage resources within budget requirements.
Respond to stakeholder complaints and escalate where appropriate.
Identify, progress, and convert leads into new candidates, placements, or clients.
Source vacancies in line with stakeholder requirements and organisational policies and procedures.
Manage and maintain stakeholder relationships and their role within the recruitment process.
Interpret and apply regulation and legislation, share best practice, and advise stakeholders on their application.
Plan and manage recruitment campaigns to attract candidates, including agreeing objectives with stakeholders and monitoring performance.
Research, identify and attract candidates using methods to satisfy job requirements, including those with transferrable skills to move from the legacy carbon economy to green economy jobs.
Process, review, and progress candidate applications.
Create and present diverse short lists of candidates to stakeholders.
Inform and advise candidates on the outcome of their application at the individual stages of the recruitment process, including those that have been unsuccessful.
Manage the recruitment and selection process for candidates, including those who require reasonable adjustments.
Communicate information through different media, for example face-to-face or online meetings, emails, reports, and presentations.
Engage with stakeholders to review recruitment processes and identify opportunities for continuous improvement and improving own performance.
Review services provided and implemented improvements based on stakeholder feedback.
Place candidates into roles that match their skills and stakeholder requirements.
Use technology and software tools to manage information, ensuring compliance with organisation and legislation requirements.
Challenge poor practice and non-compliance with the recruitment process and escalate where appropriate.
Identify future changes in the sector that may impact the organisation, for example technology advances.
Interpret policies to support and promote the delivery of equity, diversity, and inclusion in the workplace, and monitor their impact on recruitment activities.
Identify and apply sustainable and greener methods of working, for example reducing energy and paper consumption, managing diaries to reduce carbon emissions (hold virtual meetings or attend multiple external meetings on the same day), considering greener options when booking venues for assessment centres or planning recruitment campaigns.
Identify and maximise opportunities to support the organisation’s business strategy, for example growing client or candidate pipelines.
Manage resources within budget requirements.
Respond to stakeholder complaints and escalate where appropriate.

Your training plan

You'll be working towards completing a Level 3 Recruiter apprenticeship. You will get protected study time to undertake your apprenticeship studies and you'll also learn by shadowing and guidance from our experienced team on the job. You will be assigned a personal tutor by the training provider and all learning will be delivered remotely while based at our offices by one of the country's leading apprenticeship providers. We have appointed a diverse mix of apprentices across the business and we see the importance of bringing all apprentices together at least twice a year and host apprenticeship of the year awards too!

Requirements

Essential qualifications

GCSE in:

English (grade 4-9 (A*-C))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Team working
Initiative
Non judgemental
Patience
Respectful to all
Great listening skills
Calm under pressure
Time management
Able to prioritise
Punctual
Confident to travel

Other requirements

This role is ideal for someone who loves to keep busy, likes speaking to people and finding out more about them and uses initiative with a sense of curiosity and drive. Full driving license is essential and own transport desirable as the location is not close to public transport DBS and security checks will be requested (costs covered by Dalkia)

About this company

EDF Energy is a British integrated energy company, wholly owned by the French state-owned EDF, with operations spanning electricity generation and the sale of natural gas and electricity to homes and businesses throughout the United Kingdom. Dalkia Facilities Ltd is a subsidiary of EDF Energy Ltd. Everything we do is in service to our clients and their customers. We continuously find new and better ways of working to help our clients overcome the challenges of today and tomorrow. We partner with our clients and are committed to realise their ambitions and deliver solutions to meet their needs. We are upfront, honest and act with integrity. By staying curious and pushing ourselves to find new and better ways of doing things, we’re constantly innovating, creating quality and adding value for our clients at every stage. Join a team that’s serious about quality, support, and growth – where you’re not just a number, but a valued part of the Dalkia mobile division. If you're ready to take the next step in your career, we’d love to hear from you.

https://dalkia.co.uk/services/facilities-services/ (opens in new tab)

After this apprenticeship

At Dalkia we are committed to offering as many career pathways as possible. Once qualified you will be a Recruitment Resourcer and we are always open to developing people further and offering further study routes where applicable.

Ask a question

The contact for this apprenticeship is:

DALKIA FACILITIES LIMITED

Sarah Cripps

07817685039

The reference code for this apprenticeship is VAC1000331867.

Apply now

Closes in 19 days (Monday 4 August 2025 at 11:59pm)

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