School Administrator Apprentice

Summary

Start your admin career in a friendly and supportive school known for developing apprentices. You'll offer confidential and efficient administrative support within our school office, ensuring a courteous reception service. This is an ideal opportunity to grow your skills in a nurturing environment dedicated to your professional development.

Wage

£16,502 a year

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Training course

Business administrator (level 3)

Hours

37 hours per week, 39 working weeks per year, term time and staff training days, 44.6 paid weeks per year. Monday – Thursday 08.00 am – 4.00 pm, Friday 8.00 am – 3.30 pm.

37 hours a week

Start date

Monday 1 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

You will receive comprehensive training from our admin team and your apprenticeship provider. Additionally, you will be given dedicated study time and support to help you successfully complete your apprenticeship.

You will

Experience working in a busy office environment
Develop A wide variety of clerical and administrative tasks
Develop skills around problem solving and prioritising
Have the opportunity to gain excellent communication skills and you will make a difference to young people’s lives

Your daily tasks will include:

Dealing with face-to-face, telephone and email enquiries from visitors, staff and students
Distributing post and telephone messages
General administrative duties, including effective use of word processing and spreadsheet programmes to ensure the accurate production of documents, e.g. letters and student lists
To use the college database and associated programmes
Production of the college newsletter
To prepare items sold by the college (e.g. revision books) for distribution
To administer student lockers
To order stationery for the administrative staff
To undertake student filing
To provide first aid cover for the medical room assistant
To assist with the arrangements of the school's photographic sessions
To participate in the performance and development review process, taking personal responsibility for the identification of learning, development and training opportunities in discussion with the line manager
To comply with individual responsibilities, in accordance with the role, for health & safety in the workplace
Ensure that all duties and services provided are in accordance with the school’s Equal Opportunities Policy

Where you'll work

NORMAN WAY
COLCHESTER
CO3 3US

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

HEART OF ENGLAND TRAINING LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training will all take place on school site with no reason to travel.

Course and content will be delivered through Teams and other remote methods.

More training information

You will have 2 hour session every 3 weeks with your educator through Teams

You will be expected to attend 4 day courses which are also delivered through Teams

Requirements

Essential qualifications

GCSE in:

English (grade Grade C or 4 or above)
Maths (grade C or 4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience
Physical fitness

Other requirements

A DBS Check will be required. You will be able to follow instructions and work with a wide range of people including students and staff. You will be working as part of a small team in a varied role, no two days will be the same. This is a public facing role and the post holder must speak fluent English.

About this company

St Benedict’s is an outstanding Catholic school. The school provides exceptional care and support for students who thrive in this highly inclusive multifaith community which has Christ at the centre of all its work

https://www.stbenedicts.essex.sch.uk/ (opens in new tab)

After this apprenticeship

It is hoped a permanent position will be offered on successful completion of the apprenticeship programme however, this is not guaranteed.

Ask a question

The contact for this apprenticeship is:

HEART OF ENGLAND TRAINING LIMITED

Louisa Barby

louisa.barby@hoet.co.uk

01788568425

The reference code for this apprenticeship is VAC1000331799.

Apply now

Closes in 19 days (Monday 4 August 2025 at 11:59pm)

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