Apprentice Financial Services Administrator
QUORUM FLEET SOLUTIONS LTD
DURHAM (DH1 5TS)
Closes in 15 days (Wednesday 30 July 2025 at 11:59pm)
Posted on 15 July 2025
Contents
Summary
As an Apprentice Financial Services Administrator, you’ll gain valuable hands-on experience in a fast-paced finance environment. This is a great opportunity to kickstart your career in the financial services industry with a supportive team that’s committed to your development and success.
- Wage
-
£14,918.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Financial services administrator (level 3)
- Hours
-
Monday - Friday, 9am - 5 pm
37 hours 30 minutes a week
- Start date
-
Monday 11 August 2025
- Duration
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1 year
- Positions available
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5
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Answering the telephone, taking messages and handling calls in a timely and professional manner
- Providing an efficient and effective administration support to the sales and operations team
- Handling sensitive and confidential information, including data entry
- Maintaining and updating manual and computerised records/management information systems
- Filing, storing and recording data and information
- Administering and processing enquiries, referrals, and other requests
- Utilising various IT systems including MS Office
- Organising and supporting various events and meetings
- Obtaining personal information for customers regarding their finance application
- Loading customer information onto our CRM/proposal system
- Quoting customer’s finance options and using sales techniques to secure the deal
Where you'll work
SALVUS HOUSE
AYKLEY HEADS
DURHAM
DH1 5TS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
SKILLS NORTH EAST LIMITED
Your training course
Financial services administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Quality service delivery: Consistently develops and delivers excellent service to customers, colleagues & advisers, supporting the products / services provided and adhering to ‘Treating Customers Fairly’ principles at all times
- Customer communication & relationships: Develops effective relationships with customers & key contacts, handling & resolving issues through effective verbal/written/IT skills.
- Team working & collaboration: Understands role within team & impact on others. Consistently endeavours to support colleagues & collaborate to achieve results
- Planning & prioritising: Consistently adheres to systems & processes using proficient IT skills, including risk, regulatory and governance requirements
Your training plan
Financial Services Administrator Level 3.
You will attend training once per week either on-line or face to face with our Training Provider, Skills North East.
Requirements
Essential qualifications
GCSE in:
- English (grade Grade 4/C or higher)
- Mathematics (grade Grade 4/C or higher)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Patience
- Flexibility
- Time management
- Ability to prioritise
- Professionalism
Other requirements
Driving licence essential
About this company
We are one of the UK's Fastest Growing Motor Finance Broker, Established in 2013, Multi Award Winning. Good, Poor, and Bad Credit Specialists. UK's Most Extensive Panel Of Funders for Car and Commercial Vehicles.
After this apprenticeship
Progression within company.
Ask a question
The contact for this apprenticeship is:
SKILLS NORTH EAST LIMITED
Dawn Fish
dawn@sne.org.uk
The reference code for this apprenticeship is VAC1000331754.
Apply now
Closes in 15 days (Wednesday 30 July 2025 at 11:59pm)
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