IT Sales Apprentice

Summary

An exciting opportunity for x5 IT Sales Apprentices has become available. The successful candidates will join a talented and rapidly expanding team. This hands-on role is perfect for those with a passion for technology and a drive to succeed in a commercial environment. Excellent career opportunities within a supportive and innovative company.

Wage

£18,000 a year

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Will be reviewed after 12 months.

Training course

IT technical salesperson (level 3)

Hours

Monday to Friday 08:30 to 17:00 with 1 hour for lunch.

37 hours 30 minutes a week

Start date

Monday 8 September 2025

Duration

1 year 1 month

Positions available

5

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Efficiently responding to both internal and external enquiries, this may include processing sales orders and generating purchase orders in a timely manner.
Maintain accurate sales data contained within CRM and other portals, ensuring accurate customer and vendor information captured, including but not limited to leads, contacts, accounts and opportunities.
Research opportunities using the internet and other sources.
Engage with prospective customers through multiple communication channels, including digital marketing campaigns, to drive awareness.
Drive new business by making outbound sales calls, effectively presenting Academia products and services to prospective customers.
Campaign follow-up activities, this may include sending information and arranging meetings.
Prepare small sales quotations for customers.
Preparation and coordination of sales and marketing materials and collateral.
Attend local networking, industry and training events.
Manage LinkedIn connections and develop your own professional network.

Where you'll work

1 The Progression Centre, Mark Road
Hemel Hempstead Industrial Estate
Hemel Hempstead
HP2 7DW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

ISALES ACADEMY LIMITED

Your training course

IT technical salesperson (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Communication: works both independently and as part of a team and following the organisation’s code of practice; demonstrates an ability to communicate effectively and present both in writing and orally at all levels, using a range of tools.
Customer Experience: demonstrates strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during sales operations and whilst defining requirements with an emphasis on customer satisfaction and relationship management.
Data Security: operates securely in line with organisational guidance, legislation and organisational software packages and complies with security of data and can effectively record, analyse and communicate data at the appropriate level using the organisation’s standard tools and processes throughout all sales interactions.
Problem solving: applies structured techniques for troubleshooting, problem solving and analyses problems by selecting the appropriate tools and techniques in line with organisation guidance when dealing with sales as well as routine tasks
Assesses and qualifies sales leads by developing a clear understanding of clients’ business needs and advising how these might be met with appropriate products, tools and techniques.
Project management: works flexibly and demonstrates the ability to work under pressure independently and as part of a team to progress sales and manage their time, workflow, priorities and projects.
Interprets and follows: health and safety legislation to securely and professional work productively in the work environment; Data Protection Act 1998; Sales of Goods Act 1979.
Sales process: professionally operates all sales-related tasks to maintain integrity, brand and company image during negotiations, handling of objections and closing sales with an understanding of the markets and external competitors
Technical: ability to understand and explain the technical portfolio and technical systems sold within the organisation and can use the current hardware and operating systems available.
Database and Campaign Management: prioritises their contacts and keeps an up to date database knowing when and why to contact current consumers or prospects in line with organisational requirements.
Context / CPD: identifies and negotiates personal development in the context of the wider business and how their role relates to other roles in the business.
Logical and creative thinking skills
The ability to interact effectively and professionally with a range of different types of customer
Ability to think analytically and to solve problems
Ability to work independently and to take responsibility
Ability to work with a range of internal and external people
Ability to communicate effectively in a variety of situations
Ability to operate in a secure manner

Your training plan

Group training session ae delivered in the office or via Teams (Hybrid). Apprenticeship training takes place at least every 2 weeks.

More training information

Excellent support and guidance will be provided by iSales Academy, they have extensive experience of achieving positive outcomes for apprentices in this sector. You will have access to the required resources and 1-1 support from a dedicated tutor.

Requirements

Essential qualifications

GCSE in:

English (grade C or 4)
Maths (grade C or 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Team working
Initiative

Other requirements

The employer is looking for applicants that can easily commute to the office location. You should check the route before applying. The employer will not consider applicants with a long commute.

About this company

Academia is an innovative and rapidly expanding technology company on a mission to transform IT services for large public and private sector customers. We’re not just a supplier; we’re a trusted partner for thousands of clients. Our ethos is simple, if we can provide great technology and make it work, we will empower our customers to optimise their investment in technology. Our customers IT success is our business. Building a strong reputation over 20 years as a top-tier provider of IT solutions and services, the company has sustained double-digit growth, with revenues exceeding £150 million in FY24. We have picked up prestigious industry awards along the way, including the highly prized CRN reseller of the year award. Backed by Strive Capital, which has provided strong financial and strategic support since 2020, Academia is well-equipped to continue expanding into new areas. Our dedicated lifecycle division, launched to meet the growing demand for sustainable IT solutions, reinforces our commitment to reducing environmental impact while supporting the full lifecycle of our technology. Our culture is built on teamwork, innovation, integrity, ambition, and a commitment to delivering excellent customer service. With ambitious growth plans and a supportive, collaborative environment, Academia is a fantastic place for professionals eager to make an impact. Join us and become part of one of the UK’s most exciting tech success stories.

https://academia.co.uk/ (opens in new tab)

Company benefits

Gym membership contribution,   Health cash plan,  Free annual leave on your birthday,   Length of service bonus and extra holiday, Flexible working/hybrid working, Borrow my doggie membership, Life insurance,   Events and wellbeing days.

After this apprenticeship

Account manager
Business development

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