Apprentice Vehicle Damage Assessor - Steer Automotive Group (Bishop Stortford)
STEER AUTOMOTIVE GROUP LIMITED
Bishop's Stortford (CM23 5PB)
Closes on Friday 29 August 2025
Posted on 14 July 2025
Contents
Summary
We are seeking a well organised apprentice who can work well within our vehicle damage assessment team. You will be using the latest electronic estimating software to populate accurate vehicle accident repair costings whilst making use of manual and digital image technology to record areas of identified damage for our extensive range of customers.
- Wage
-
£17,667 to £28,571.40, depending on your age
National Minimum Wage
- Training course
- Vehicle damage assessor (level 4)
- Hours
-
Monday to Friday
8:00am to 5:30pm
(Inclusive of 1 x 30-minute lunch break)
Total hours per week: 45
45 hours a week
- Start date
-
Monday 1 September 2025
- Duration
-
2 years 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Appraise a damaged vehicle to identify and record damage
- Identify non-accident-related damage
- Make use of manual and digital image technology to record areas of identified damage
- Accurate recording of vehicle data
- Identify and evaluate condition of safety related systems
- Access industry and vehicle repair methods while applying them appropriately
- Differentiate between repair over replacement of repair
- Apply accurate opinion times for method and duration of repair
- Assess the cost and duration of repair
- Discuss findings with both the insured and insurers
- Listen to views, opinions and feedback while responding to concerns
- Assess the current market value of the vehicle using approved manufacturers guides
- Obtain authorisation from insurers and the insured to proceed with the repairs while confirming costs
- Interpret and accurately apply estimating and business software
Where you'll work
13-14 Raynham Road
Bishop's Stortford
CM23 5PB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
THATCHAM RESEARCH
Your training course
Vehicle damage assessor (level 4)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Recognise properties of different types of vehicle damage
- Maintain records
- Use manual and digital image technology
- Locate vehicle unique identification details
- Diagnose safety faults on vehicles
- Read, adhere to and apply relevant legislation
- Use repair methods
- Make judgements on vehicle damage, taking into account safety and cost
- Commercial decision making
- Prepare costings based on parts and labour ratios
- Oral communication, listening and negotiation skills
- Use industry guidelines appropriately
- Recognises importance of gaining approval before work commences
- Use of estimating software, spreadsheets, on-line databases
- Recognise properties of different types of vehicle damage
- Maintain records
- Use manual and digital image technology
- Locate vehicle unique identification details
- Diagnose safety faults on vehicles
- Read, adhere to and apply relevant legislation
- Use repair methods
- Make judgements on vehicle damage, taking into account safety and cost
- Commercial decision making
- Prepare costings based on parts and labour ratios
- Oral communication, listening and negotiation skills
- Use industry guidelines appropriately
- Use of estimating software, spreadsheets, on-line databases
Your training plan
- I.M.I9 Institute of the Motor Industry, Level 4 Vehicle Damage Assessment
- The "Off the Job" training is primarily carried out by Thatcham Academy via 8 one-week block
- Travel and accommodation during the block training is arranged by Steer Automotive Group
Requirements
Essential qualifications
GCSE in:
- English Language (grade 4)
- Mathematics (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Physical fitness
About this company
Steer Automotive Group are one of the fastest growing and progressive Accident Repair Groups in the UK, with sustained growth and continuous investment in the latest technology and training. This role will be an integral part of the site and you will be trained to work to the highest standards and develop a commitment to complete quality from start to finish.
After this apprenticeship
- Fully qualified VDA position
- Gateway to higher roles and responsibility within the group e.g. assistant manager/site manager
Ask a question
The contact for this apprenticeship is:
STEER AUTOMOTIVE GROUP LIMITED
Jim Swann
academy@steer.co.uk
The reference code for this apprenticeship is VAC1000331352.
Apply now
Closes on Friday 29 August 2025
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