HR & Learning Apprenticeship

Summary

Job Summary: This Level 3 HR Apprentice role sits within the Learning & Development team at Frontier Economics and offers a fantastic opportunity to gain hands-on experience across both HR and L&D. You’ll be part of a collaborative People Team- including Recruitment, HR, and L&D—where you’ll support day-to-day operations.

Wage

£26,000 a year

Check minimum wage rates (opens in new tab)

Training course

HR support (level 3)

Hours

Monday- Friday 09:00- 17:00 35 Hours per Week (Including OTJ time)

37 hours a week

Start date

Saturday 30 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Job Summary: This Level 3 HR Apprentice role sits within the Learning & Development team at Frontier Economics and offers a fantastic opportunity to gain hands-on experience across both HR and L&D.

You’ll be part of a collaborative People Team- including Recruitment, HR, and L&D- where you’ll support day-to-day operations and play a key role in enhancing the employee experience. From onboarding new joiners to coordinating learning activities and maintaining accurate HR records, this role will give you exposure to the full employee lifecycle.

You’ll develop a solid foundation in HR while contributing to meaningful work that supports the development and wellbeing of our people. Duties and Responsibilities: As an HR Apprentice, you’ll provide administrative and coordination support across a wide range of people-related activities.

Your day-to-day tasks will include:

Responding to routine HR and L&D queries via shared inboxes
Supporting the onboarding and induction process for new joiners
Coordinating training sessions and maintaining compliance records
Updating and maintaining accurate records in our HR system (Workday)
Assisting with the delivery of learning and development programmes
Preparing documentation and updating internal resources
Liaising with external providers and supporting broader initiatives such as employee engagement and diversity & inclusion

This is a varied and hands-on role that offers practical experience and the chance to develop real-world HR skills in a supportive team environment. Skills & Experience: You don’t need to tick every box to apply- we’re more interested in your mindset, curiosity, and willingness to learn than a perfect CV.

If you're excited about this role and think you'd be a good addition to the team, we’d love to hear from you. This role could be a great match if you:

Enjoy staying organised and keeping on top of tasks
Communicate clearly and confidently, and like working with others
Are curious about how people grow and develop at work
Have an eye for detail and a proactive approach
Are comfortable using digital tools and open to learning new systems

No previous HR experience is needed- but an interest in people, development, and building a career in HR or L&D is important.

Above all, we're looking for someone who brings a positive attitude, enjoys being part of a team, and is motivated to make the most of the opportunities this apprenticeship offers. Remote/hybrid/office based (travel required)

This role will be hybrid based with up to 3 days working remotely from home and 2 days in our London office.

Where you'll work

65 Clifton Street London, England
EC2A 4JE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SCCU LTD

Your training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

Training for this qualification will be provided by ourselves at SCCU Group, an Ofsted good training provider.

Our tuition is all delivered in the workplace and bespoke to your particular role.

Level 3 HR Apprenticeship 18 months
Functional Skills in maths, English and ICT (if required)

Requirements

Desirable qualifications

GCSE in:

Maths + English (grade 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Administrative skills
Analytical skills
Attention to detail
Communication skills
Creative
Customer care skills
Physical fitness
Presentation skills
Problem solving skills
Team working
Patience
Organisation skills
Number skills
Non judgemental
Logical
Initiative
IT skills

About this company

https://www.frontier-economics.com/uk/en/home/

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

While we cannot guarantee a permanent role at the end of the apprenticeship, Frontier Economics is a growing firm and our People Team has been expanding to support the needs of the business
For the right candidate, there may be an opportunity to transition into a permanent People Coordinator role, supporting a broader range of HR and Learning & Development activities

Ask a question

The contact for this apprenticeship is: