Business Administrator Apprentice

Summary

The role of the business and administration apprentice will be to work in the apprenticeships and education and training area of the business to help with a wide variety of administrative tasks including data inputting, answering calls, photocopying, and distributing resources.

Wage

£11,778 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday to Friday, 9.00am - 3.00pm.

30 hours a week

Start date

Monday 25 August 2025

Duration

1 year 1 month

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Competently use IT packages and systems to write letters or emails, create proposals, perform financial processes, and record and analyse data.
Produces accurate records and documents including emails, letters, files, payments, reports, and proposals.
Makes recommendations for improvements and present solutions to management.
Write reports and have ability to review others' work.
Maintains records and files, handles confidential information in compliance with the organisation's procedures.
Builds and maintain positive relationships within their own team and across the organisation.
Demonstrate good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
Answer questions from inside and outside of the organisation, representing the organisation or department and providing excellent customer service.
Organise meetings and events, take minutes during meetings and creates action logs as appropriate.
Take responsibility for logistics e.g. travel and accommodation.
Plan required resources to successfully deliver projects.

Where you'll work

Suite 8
12 George Road
Edgbaston
Birmingham
B15 1NP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SPORT STRUCTURES EDUCATION COMMUNITY INTEREST COMPANY

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Desirable qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Administrative skills
Logical
Initiative
Non judgemental

Other requirements

This role will be office based but may require some evening or weekend work as and when needed.

About this company

Established in 2002, Sport Structures has built a reputation for quality and reliability. We offer a broad range of sport and physical activity services to schools across the West Midlands. We work in close partnership with a number of different organisations including School Games Organisers and National Governing Bodies. Our current workforce includes a number of PE Teachers and qualified sports coaches. Improving the quality of our delivery is at the heart of all development work at Sport Structures Ltd. Our drive is to make all the session we deliver of a good standard, whilst encouraging all staff to use their creativity to construct inspiring, engaging and challenging activity sessions for pupils. We are committed to providing training opportunities for all employees and regularly hold in-house sessions to share good practice and ideas. In addition employees are offered the chance to attend additional, relevant courses and workshops. Sport Structures is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

After this apprenticeship

To gain full time employment.

Ask a question

The contact for this apprenticeship is:

SPORT STRUCTURES EDUCATION COMMUNITY INTEREST COMPANY

Ross Szabo

ross.szabo@sportstructures.com

The reference code for this apprenticeship is VAC1000331188.

Apply now

Closes in 25 days (Monday 11 August 2025 at 11:59pm)

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