Sales Administrator Apprentice

Summary

As a Sales Administrator Apprentice, you'll support our engineering sales team by managing customer accounts, preparing sales quotes, and ensuring smooth communication. Working with internal teams and customers, you’ll gain valuable admin experience and insight into a fast-paced international sales environment.

Wage

£18,000 a year

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Training course

Business administrator (level 3)

Hours

Varied working patterns, to be agreed upon if successful

37 hours 30 minutes a week

Start date

Monday 1 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Preparing and processing sales orders and quotes
Maintaining accurate customer and equipment records
Supporting the coordination of service schedules and documentation
Answering calls and emails from customers and handling routine enquiries
Assisting with report creation and general admin tasks

Where you'll work

1 Vulcan Way
Coalville
Leicestershire
LE67 3AP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

LOUGHBOROUGH COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Qualification:

Level 3 Apprenticeship Standard in Business Administrator
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0

Delivery Method:

Within the first 15-months additional training is delivered at Loughborough College, one morning a week for 12-weeks, dates are subject to enrolment date
Online portfolio to update with learning and development completed onsite
Diarised visits from dedicated Trainer/Assessor

Requirements

Essential qualifications

GCSE in:

English (grade C/4 or above)
Maths (grade C/4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Organisation skills
Customer care skills
Administrative skills
Team working

About this company

We’re a global leader in supplying crushing equipment and engineering solutions to the mining and aggregates sector. With clients in over 120 countries and a strong track record of promoting from within, we’re proud to offer meaningful careers and apprenticeship pathways for future business professionals.

Company benefits

•Industry competitive salary. •Company bonus scheme. •33 days annual leave including bank holidays. •Company pension scheme. •Corporate gym membership •Annual leave purchasing scheme. •Free onsite parking. •Employee Assistance Programme

After this apprenticeship

To be discussed on completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

LOUGHBOROUGH COLLEGE

Jessica Commons

apprenticeships@loucoll.ac.uk

The reference code for this apprenticeship is VAC1000331172.

Apply now

Closes in 13 days (Monday 28 July 2025 at 11:59pm)

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