Commercial Business Administration Apprenticeship

Summary

Our Commercial Business Administration Apprenticeship will focus on customer contract management and will include learning commercial aspects, customer management, service contract negotiation, quotations, commercial terms and conditions, order processing, acceptance and management, cost management, billing and commercial reporting.

Wage

£16,062 a year

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Training course

Business administrator (level 3)

Hours

Monday to Friday, between 9am-5pm.

37 hours a week

Start date

Monday 1 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Customer contract management
Learning commercial aspects
Customer management
Service contract negotiation and quotations
Commercial terms and conditions
Order processing, acceptance and management,
Cost management, billing and commercial reporting.
As part of this apprenticeship, you will receive training in each function area of the business.

Where you'll work

1 Mirrlees Drive
Hazel Grove
Stockport
Cheshire
SK7 5BP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

THE TRAFFORD AND STOCKPORT COLLEGE GROUP

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Administrative skills
Analytical skills
Team working
Initiative
Computer literate
Knowledge of Microsoft 365
Flexibility
Open to change
Able to meet deadlines

Other requirements

Desk based role.

About this company

Everllence are investing all of our energy into creating solutions for sustainable prosperity. We aim to provide the technical solutions that will drive the global economy into a new carbon-neutral era. Everllence enables its customers to achieve sustainable value creation in the transition towards a carbon-neutral future. By addressing tomorrow’s challenges within the marine, energy and industrial sectors, we improve efficiency and performance at a systemic level – step by step. Our planet and our customers need solutions to achieve climate goals and restrictions. By leading the way in advanced engineering for more than 250 years, we have built a unique portfolio of technologies. Headquartered in Germany, Everllence employs around 14,000 people at over 120 sites globally.

https://www.man-es.com/global/united-kingdom (opens in new tab)

After this apprenticeship

Successful applicants may be considered for further career progression upon completion of the apprenticeship.

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