Apprentice Transport Administrator

Summary

As part of our people development strategy, we have an excellent opportunity to join our transport teams in Doncaster and Widnes as an Apprentice Transport Administrator. This is a 12 Month programme in conjunction with the National Logistics academy leading to a level 2 qualification. With space for progression.

Wage

Competitive

Competitive wage offered

Check minimum wage rates (opens in new tab)

Training course

Traffic operator (level 2)

Hours

Monday to Friday 9am to 5pm.

40 hours a week

Start date

Wednesday 15 October 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Learning, understanding & assisting the current transport teams with ensuring the efficient running of the Company’s collection services and ensuring we meet the Service Level Agreements for our customers.
Dealing with drivers and driver hours ensuring they are compliant.
Understanding the importance & completing daily face to face debriefing of the driver team.
Dealing with queries by telephone and email from customers, employees, and colleagues.
Learning, understanding & assisting the current transport teams with planning fleet services and MOT's in accordance with the O licence requirements.
Inputting vehicle maintenance service sheets, ensuring an effective filing system for all transport documentation and understanding legal legislation to ensure compliance obligations are met.
Learning, understanding & assisting to ensure employed drivers’ cards and vehicle tachographs are downloaded within set guidelines.
Ensuring compliance with company procedures and statutory obligations for vehicle operations, health & safety, and other legislation.
Learning, understanding & assisting with the monitoring and management of vehicle defects through the PURGO system.
Create and amend inbound and outbound weighbridge tickets.
Any other ad hoc duties as requested by the Management Team.

Where you'll work

Ings Road
Bentley
Doncaster
South Yorkshire
DN5 9TL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

THE NATIONAL LOGISTICS ACADEMY LTD

Your training course

Traffic operator (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Comply with regulations and legislation when working. For example, drivers working hours, working time directive, and Driver and Vehicle Standards Agency (DVSA) guidance.
Comply with health and safety when working.
Follow company policy, processes and standard operating procedures.
Plan and prioritise daily activities for example to customer job requirements, back loads, delivery.
Plan multiple drop routes and jobs.
Inputting customer jobs for collection and delivery.
Track job progress.
Amend or re-plan routes when delivery circumstances change, for example, changing weather conditions, road closures and accidents, customer requirements.
Adapt approach when supporting operation with, for example, changing weather conditions, road closures and accidents.
Record or enter information - paper based or electronic. For example, job sheets, handover documents, work sheets, and checklists.
Optimises routes, vehicle type and loading.
Comply with company specific policy and procedures by using the appropriate mode of transportation for ultra-low emission zones (ULEZ) and clean air zones.
Arrange the maintenance and inspection of the vehicle.
Use technology, and systems. General data protection regulation (GDPR). Cyber security.
Use the traffic management system or other relevant systems, to add, and update customer job requirements.
Conduct a briefing or debriefing session with colleagues.
Communicate in writing with others for example, internal and external customers, colleagues, and managers.
Communicate with others verbally for example, internal and external customers, colleagues, and managers.
Manage customer queries and complaints.
Apply the company’s service standards for internal and external customer services.
Escalate issues, for example, driver infringements and non-operational procedures.
Apply team working and wellbeing principles.
Apply equity, diversity, and inclusion principles in the workplace.
Carry out and record learning and development activities.
Comply with regulations and legislation when working. For example, drivers working hours, working time directive, and Driver and Vehicle Standards Agency (DVSA) guidance.
Comply with health and safety when working.
Follow company policy, processes and standard operating procedures.
Plan and prioritise daily activities for example to customer job requirements, back loads, delivery.
Plan multiple drop routes and jobs.
Inputting customer jobs for collection and delivery.
Track job progress.
Amend or re-plan routes when delivery circumstances change, for example, changing weather conditions, road closures and accidents, customer requirements.
Adapt approach when supporting operation with, for example, changing weather conditions, road closures and accidents.
Record or enter information - paper based or electronic. For example, job sheets, handover documents, work sheets, and checklists.
Optimises routes, vehicle type and loading.
Comply with company specific policy and procedures by using the appropriate mode of transportation for ultra-low emission zones (ULEZ) and clean air zones.
Arrange the maintenance and inspection of the vehicle.
Use technology, and systems. General data protection regulation (GDPR). Cyber security.
Use the traffic management system or other relevant systems, to add, and update customer job requirements.
Conduct a briefing or debriefing session with colleagues.
Communicate in writing with others for example, internal and external customers, colleagues, and managers.
Communicate with others verbally for example, internal and external customers, colleagues, and managers.
Manage customer queries and complaints.
Apply the company’s service standards for internal and external customer services.
Escalate issues, for example, driver infringements and non-operational procedures.
Apply team working and wellbeing principles.
Apply equity, diversity, and inclusion principles in the workplace.
Carry out and record learning and development activities.

Your training plan

This is a 12 Month programme in conjunction with the National Logistics academy leading to a level 2 qualification and potential gateway to a career in the transport sector with targeted progression to Transport Manager in the future, including professional qualification to attain a Certificate of Professional competence

Requirements

Essential qualifications

Other in:

English (grade Entry 3.5)
Maths (grade Entry 3.5)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

Other requirements

• Eligible to work in the UK.

About this company

Business: The ReFood AD plants operate as integrated recycling units, processing a variety of food waste to produce renewable energy and ReGrow, a nutrient-rich fertiliser for local farms. The plants also recycle the food waste packaging. The plants provide an environmentally sustainable solution for all waste producers looking for a safe method of diverting food waste from landfill.

https://refood.co.uk/ (opens in new tab)

Company benefits

Salary: Competitive Salary and Benefits package.

After this apprenticeship

Targeted progression to Transport Manager in the future, including professional qualification to attain a Certificate of Professional competence (CPC) This is a fantastic opportunity for someone who wants to join an established and growing company that is committed to helping conserve natural resources and protect the environment.

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