Business Administrator Apprenticeship Level 3

Summary

Are you ready to kickstart your career in business? We’re looking for a motivated and enthusiastic individual to join our team as a Business Administrator Apprentice. This is a fantastic opportunity to gain hands-on experience in a real working SME environment with huge growth plans while working towards a nationally recognised qualification.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Potential for salary increase after year 1

Training course

Business administrator (level 3)

Hours

Monday to Friday, 9.00am - 5:30pm, including 1 hour lunch break per day. 40 hours per week.

40 hours a week

Start date

Monday 4 August 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Supplier emails- allocating emails to orders with details of delivery/exchange/collection/failed transport
Live Hire report- making sure orders are off hired per PO and chasing suppliers for planned dates to give customers notice if outside the agreed collection period
Failed collections- If extension is needed we hand over to Hire team (liaising between teams) and notify suppliers to off hire if not (customer and supplier liaising
Unreturned hires - chasing customers and depots for confirmation of hire completion / collection
Late Returns & Charge - acquiring final charges / invoice details to update order charges accordingly and charge to customers account
Awaiting payment - Chasing payment and setting up for legal recovery
Assisting all departments with administration duties as and when required
Filing emails to job orders - a high level of accuracy is required

Where you'll work

Suite 2B Dovecot Court, Stanley Grange
Ormskirk Road, Knowsley
Prescot
L34 4AR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

THE APPRENTICE ACADEMY LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

100% online delivered programe with learning modules that include:-

Personal Effectiveness & Time Management, Problem Solving & Decision Making, Business Improvement Tools, Communication Skills & Techniques and many more.

Academy Live 6 hours per week
Coaching
Independent Learning
Progress reviews every 12 weeks
Practical Application
Work based project

More training information

Online Technology - Learners will be provided with their own online learning platform and their own E-Portfolio. These online learning tools will hold all learning resources, learning evidence, assessment plans, reviews and time logging activities.

Multi Award Winning training provider.

Requirements

Essential qualifications

GCSE in:

English (grade A-C (9-4))
Maths (grade A-C (9-4))

Desirable qualifications

GCSE in:

3 x further subjects (grade A-C (9-4))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Analytical skills
Logical
Team working
Initiative
Project management
Decision making
Record and document production

Other requirements

We're looking for an enthusiastic go-getter who will receive: 🧠 On-the-job training and mentorship 💼 Real-world experience in a dynamic SME business setting set for huge growth 🚀 Opportunities for career progression after completion 🏆 A supportive work environment

About this company

National Tool Hire Ltd has a renowned unique brand in an established industry and is one of the fastest growing in the UK. NTH offers its customers help in finding the best tools to hire from the best suppliers in the UK, think of NTH as a version of some of the best-known booking services and transport services, without owning the equipment or locations. Sales are all e-commerce.

http://www.nationaltoolhire.co.uk (opens in new tab)

Company benefits

20 days holidays pa (rising to a maximum of 25 days with 1-day annual increments) Medicash scheme Electric car scheme Cycle 2 work scheme Pension scheme Free parking Lovely office surroundings

After this apprenticeship

Progression within admin team after receiving a graded certificate in Level 3 Business Administration Apprenticeship.

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