IT Solutions Technician Apprenticeship

Summary

An exciting opportunity to join a long-established IT & Telecoms business located near Bolton town centre. The position will enable career development and experience of real-world technical solution designs and deployment through to supporting and maintaining customers UK wide.

Wage

£11,778 to £19,047.60, depending on your age

National Minimum Wage

Check minimum wage rates (opens in new tab)

Training course

IT solutions technician (level 3)

Hours

Monday to Friday 9am - 4pm (1-hour unpaid break, which is 2x 15-minute breaks and 30 minutes for lunch)

30 hours a week

Start date

Monday 18 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Cyber Security
CRM Systems
Setting up new equipment
Maintenance of equipment
Fault finding and testing
Remote service calls diagnosing
Inspection of equipment
Firmware & software installation on devices
Visiting customer sites alongside senior engineer to help with installations and repairs

Where you'll work

34 Queensbrook
Technology Exchange
Bolton
BL1 4AY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

BOLTON COLLEGE

Your training course

IT solutions technician (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Work at any stage of the solution lifecycle.
Interpret client requirements.
Prioritise tasks to work within agreed project plans.
Ensure resources are used efficiently and responsibly.
Design solutions to meet client and business requirements.
Identify technical solutions using creative and critical thinking.
Install hardware or software, either physically or virtually.
Search and use different types of data or information sources.
Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
Deploy and implement solutions, supporting change management practices.
Create and maintain documentation in accordance with best practice and organisational requirements.
Support multiple contemporary or legacy solutions to required levels of service.
Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
Apply continuous professional development CPD to support their own learning, business needs and technical developments.
Work at any stage of the solution lifecycle.
Interpret client requirements.
Prioritise tasks to work within agreed project plans.
Ensure resources are used efficiently and responsibly.
Design solutions to meet client and business requirements.
Identify technical solutions using creative and critical thinking.
Install hardware or software, either physically or virtually.
Search and use different types of data or information sources.
Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
Deploy and implement solutions, supporting change management practices.
Create and maintain documentation in accordance with best practice and organisational requirements.
Support multiple contemporary or legacy solutions to required levels of service.
Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
Apply continuous professional development CPD to support their own learning, business needs and technical developments.

Your training plan

IT Solutions Apprenticeship
Various industry manufacturers training and certification

Requirements

Essential qualifications

GCSE in:

English (grade 9-4)
I.T (grade 9-4)
Maths (grade 9-4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Problem solving skills
Logical
Team working
Creative
Non judgemental

About this company

With over 100 years of collective expertise, backed up with experience and award wins, we fully understand how effective communications can help an organisation thrive – and we’d love to show what we can do for your business. Put simply, we free our customers of the pressure of understanding IT and telecoms, leaving them confident in the knowledge that their essential systems function as just they need them to, with fixed payment plans. It’s our ethos to build and develop strong partnerships – both with our customers and some of the leading suppliers in the industry, enabling us to deliver quality products solutions and services, along with continuous training and a true sense of teamwork.

https://digicomm360.com (opens in new tab)

After this apprenticeship

Progression to full time employment

Further opportunities to learn about new software and IT based solutions

Ask a question

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