Business Administration Apprentice

Summary

Energy Central Campus in Blyth are looking for a Business Administration Apprentice to join their team. This is an excellent opportunity for a dedicated and enthusiastic individual to support the efficient operation of the Energy Central Learning Hub and the wider Energy Central Campus.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday to Friday.

37 hours 30 minutes a week

Start date

Monday 1 September 2025

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

You will join a small and flexible team, often being the first point of contact, welcoming visitors and dealing with enquiries, helping with general administration and assisting with meetings and events. Main duties will include:

Answer incoming calls, take messages, and follow up as required
Greet visitors as the first point of contact in welcoming visitors and dealing with enquiries
Operate and maintain our internal CRM systems (training provided)
Maintain both digital and physical filing/archiving systems
Proactively contribute to the smooth running of the office
Coordinate diaries and manage meeting schedules
Assist with marketing activities, including events, campaigns, website updates, and social media content

Where you'll work

QUAY ROAD
BLYTH
NORTHUMBERLAND
NE24 3PA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

NORTHUMBERLAND COUNCIL

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The apprentice will undertake the Level 3 Business Administrator apprenticeship standard.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative

Other requirements

This position will require the successful candidate to be organised, motivated, have high standards throughout, have good customer relations and both willing and able to work flexibly (during busy periods). To fulfil your duties, you may be asked to complete other activities by your Line Manager.

About this company

Energy Central Campus (ECC) is a unique partnership between the Port of Blyth, Northumberland County Council and the Offshore Renewable Energy Catapult, with a mission to create the pipeline of talent required for the expanding clean energy sector, at the same time, inspiring, training and delivering routes to employment for the local community. It is a business-led initiative in the heart of one of the UK’s largest clean energy clusters, providing a clear understanding of the skills and training needs of the sector. ECC will allow the voice of industry to shape training provisions to ensure the development of the high-quality clean energy sector workforce of the future. ECC will deliver this vision over two phases: ECC Phase 1 - Energy Central Learning Hub (ECLH) - A new STEM education and vocational training facility, developing energy sector skills and aspirations among young people at school and college, and adults re-training for new roles. Based at the Port of Blyth, learners will develop skills in a real-world clean energy port environment. ECC Phase 2 - Energy Central Institute -A new higher-level skills and innovation facility, developing energy sector expertise at degree and PhD levels. Creating a focal point for collaboration between energy businesses, OREC, and Northeast universities, it will develop higher-level skills and technological innovations to keep the region at the forefront of clean energy sector growth.

https://www.energycentraluk.co.uk/ (opens in new tab)

Company benefits

25 days holiday + statutory holidays.

After this apprenticeship

Possible full-time employment following apprenticeship.

Ask a question

The contact for this apprenticeship is: