Healthcare Support Worker Apprentice (Trustwide)

Summary

Exciting opportunities have arisen for Health Care Support Worker Level 2 Apprenticeship at Northumbria Healthcare NHS Foundation Trust; the posts are available are working within an NHS Healthcare environment while completing a Level 2 Apprenticeship qualification (15 months). Positions will be available across our trust sites.

Wage

£23,875 a year

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Salary will be paid pro-rata for part time apprentices

Training course

Healthcare support worker (level 2)

Hours

Full-time. Part-time. Flexible working. (Shifts to be confirmed).

37 hours 30 minutes a week

Start date

Monday 17 November 2025

Duration

1 year 3 months

Positions available

15

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

To work under the supervision of the practitioner and staff members in the delivery of high quality care
To provide assistance and support to a broad spectrum of service users, and the multi-disciplinary team
Assist with daily workload within a department
To gain relevant work-based learning within a Healthcare environment
Become prepared and knowledgeable within the working environment and work towards gaining a Level 2 Apprenticeship in Healthcare Support Worker

Where you'll work

This apprenticeship is available in these locations:

Infirmary Drive, Alnwick, NE66 2NS
Woodhorn Lane, Ashington, NE63 9JJ
Berwick Infirmary, Infirmary Square, Berwick-Upon-Tweed, TD15 1LT
Blyth Community Hospital & Health Centre, Thoroton Street, Blyth, NE24 1DX
Northumbria Specialist Emergency Care Hospital, Northumbria Way, Cramlington, NE23 6NZ
Hexham General Hospital, Corbridge Road, Hexham, NE46 1QJ
North Tyneside General Hospital, Rake Lane, North Shields, NE29 8NH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

NORTHUMBRIA HEALTHCARE NHS FOUNDATION TRUST

Your training course

Healthcare support worker (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Work in line with legislation, policies, standards, local ways of working and codes of conduct that apply to own role
Work within the scope of practice, the limits of own knowledge and skills, escalating and reporting to others when needed
Work as part of a multi-disciplinary team to provide safe non-discriminatory person-centred care and support in line with individual’s established consent
Implement a duty of care, recognising and responding to safeguarding and protection concerns and acting in the best interest of individuals to ensure they do not come to harm
Recognise and respond to the signs and symptoms that an individual is in pain, distress or discomfort to maximise comfort and wellbeing
Recognise and respond to changes in individuals’ health and wellbeing
Perform basic life support
Undertake physiological measurements, selecting and using the correct tools or equipment
Assist the registered practitioner in encouraging individuals to take or use their prescribed medication
Promote access to fluids and nutrition in line with an individual’s care plan
Support individuals with activities of daily living to maximise independence in line with their desired outcomes and plan of care
Contribute to the storage of supplies and equipment
Contribute to the cleaning, disinfecting and disposal of materials and equipment
Support others with appointments, enquiries and referrals
Communicate with individuals using techniques designed to facilitate understanding
Recognise and respond to limitations in an individual’s mental capacity
Act on opportunities to support others to maximise their health, well-being and positive lifestyle choices
Record and store information related to individuals securely and in line with local and national policies, including the safe use of technology
Report and share information related to individuals securely and in line with local and national policies, maintaining confidentiality
Maintain a safe and healthy working environment, using a range of techniques for infection prevention and control, including hand hygiene and the use of Personal Protective Equipment (PPE)
Move and handle equipment or other items safely and assist individuals
Take action in response to identified concerns, risks, incidents or errors and near misses arising in the workplace
Participate in appraisal and supervision to support ongoing personal development
Participate in training and development activities including the Care Certificate Standards
Reflect on own practice
Contribute to improvement activities in the workplace, for example collecting and logging data for audit
Use evidence to make suggestions for improving practice
Work in line with legislation, policies, standards, local ways of working and codes of conduct that apply to own role
Work within the scope of practice, the limits of own knowledge and skills, escalating and reporting to others when needed
Work as part of a multi-disciplinary team to provide safe non-discriminatory person-centred care and support in line with individual’s established consent
Implement a duty of care, recognising and responding to safeguarding and protection concerns and acting in the best interest of individuals to ensure they do not come to harm
Recognise and respond to the signs and symptoms that an individual is in pain, distress or discomfort to maximise comfort and wellbeing
Recognise and respond to changes in individuals’ health and wellbeing
Perform basic life support
Undertake physiological measurements, selecting and using the correct tools or equipment
Assist the registered practitioner in encouraging individuals to take or use their prescribed medication
Promote access to fluids and nutrition in line with an individual’s care plan
Support individuals with activities of daily living to maximise independence in line with their desired outcomes and plan of care
Contribute to the storage of supplies and equipment
Contribute to the cleaning, disinfecting and disposal of materials and equipment
Support others with appointments, enquiries and referrals
Communicate with individuals using techniques designed to facilitate understanding
Recognise and respond to limitations in an individual’s mental capacity
Act on opportunities to support others to maximise their health, well-being and positive lifestyle choices
Record and store information related to individuals securely and in line with local and national policies, including the safe use of technology
Report and share information related to individuals securely and in line with local and national policies, maintaining confidentiality
Maintain a safe and healthy working environment, using a range of techniques for infection prevention and control, including hand hygiene and the use of Personal Protective Equipment (PPE)
Move and handle equipment or other items safely and assist individuals
Take action in response to identified concerns, risks, incidents or errors and near misses arising in the workplace
Participate in appraisal and supervision to support ongoing personal development
Participate in training and development activities including the Care Certificate Standards
Reflect on own practice
Contribute to improvement activities in the workplace, for example collecting and logging data for audit
Use evidence to make suggestions for improving practice

Your training plan

Healthcare Support Worker Level 2
Earn a salary while studying
Gain job specific skills, knowledge and behaviours
Study towards a related qualification including literacy and numeracy (if required)
Have regular pastoral support and personal development reviews
Are employed on a 15-month fixed term contract
Enjoy benefits such as paid annual leave, comprehensive mandatory training, protected time for your studies and NHS discounts

Requirements

Essential qualifications

GCSE or equivalent in:

5 GCSE's including Maths and Engligh (grade Grade A-E, 9-2)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Interpersonal skills
Positive work ethic

Other requirements

Placements will be available across the Northumbria Healthcare Trust sites.

About this company

We provide a range of health and care services to support more than 500,000 people living in Northumberland and North Tyneside across the largest geographical area of any NHS Trust in England. Our teams deliver care from hospitals, a range of community venues and people’s homes. Our hospitals include a specialist emergency care hospital (the first of its kind in England), three general hospitals and community hospitals. In the community we deliver a wide range of community services.

https://www.northumbria.nhs.uk/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Upon successful completion further NHS apprenticeships are available
Level 3 equivalent to 2 A levels, Level 5 equivalent to an Undergraduate Degree, Level 6 equivalent to a Degree and Level 7 is equivalent to a Masters

(This post is strictly subject to satisfactory completion of the Care Certificate Programme which must be completed in the first 12-weeks of commencement of post).

Ask a question

The contact for this apprenticeship is:

Northumbria Healthcare NHS foundation Trust

Dawn Waugh

Dawn.Waugh@northumbria-healthcare.nhs.uk

01912031415

The reference code for this apprenticeship is VAC1000330842.

Apply now

Closes in 29 days (Friday 8 August 2025)

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After signing in, you’ll apply for this apprenticeship on the company's website.

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