Office Administrator Apprentice

Summary

Guldmann, a Danish family-run manufacturer of patient handling equipment, is hiring an Office Administrator for their small Bristol office. Join a growing UK team of 16, with most working remotely. Ideal for someone detail-oriented, eager to learn, and ready to grow with the company.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

We have annual reviews for all employees and on the back of these PDR (Personal Development Reviews), we offer annual salary increases.

Training course

Business administrator (level 3)

Hours

Monday – Friday - 8am to 4pm.

38 hours a week

Start date

Monday 4 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This is a new role for the business, and as such day-to-day duties may vary, but ideally, we are looking for someone who will serve as the first point of contact between us and our customers.

You will carry out day to day tasks, such as answering the phone and responding to emails, as well as taking deliveries and supporting with general administrative tasks for the South West team.
Provide admin support to our teams, who are based remotely, and also support our Head Office in York.
You will also liaise with our colleagues in Denmark, as we are part of the International Export team there.
Full training on our products and systems will be provided; you will be supported throughout your apprenticeship and beyond.

Where you'll work

Unit 3 The Stables, Says Court Farm
Badminton Road, Frampton Cotterell
Bristol
BS36 2NY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CITY OF BRISTOL COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training and Qualification Level

What training will the apprentice take and what qualification will the apprentice get at the end?

Business Administrator Level 3

Supporting and engaging with different parts of the organisation and interact with internal or external customers.
City of Bristol College.
Off site in its entirety

Requirements

Essential qualifications

GCSE in:

English & Maths (grade 5/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Analytical skills
Logical
Team working
Initiative
Non judgemental
Patience
Good time keeping
Can-do attitude
Flexible
Competent with Word
Competent with Excel
Competent with Outlook

Other requirements

We offer 26 days annual leave, along with Bank Holidays.

About this company

Vision, mission and values Guldmann is a results-oriented company with an exceptional working environment, in which we work diligently to comply with our company ethics. One key reason for Guldmann’s consistent, long-term growth and success is that we have always been true to our fundamental values. As we move forward into the future, these values must continue to reflect our basic attitude towards the world around us, including our business partners, customers, and colleagues. Guldmann corporate values are a FACT of life … •Flexibility - we know that whatever may be right today may well be wrong tomorrow. We have no patent on the truth – and act accordingly. •Ambitions - we set high, shared goals – and strive for continual improvement. • Competence - we know what we are talking about. The skills and knowledge of each individual make up our shared strength. •Trustworthiness - we make sure people trust us, by trusting one another.

https://www.guldmann.com/uk (opens in new tab)

Company benefits

We offer a company Pension with Royal London which you can opt into.

After this apprenticeship

We really encourage growth and personal development at Guldmann and we will be keen for the successful candidate to carry on with full time employment with us, with opportunities in other departments within the business.

Ask a question

The contact for this apprenticeship is:

CITY OF BRISTOL COLLEGE

Business Partnerships and Onboarding Team

apprentice@cityofbristol.ac.uk

01173125250

The reference code for this apprenticeship is VAC1000330668.

Apply now

Closes in 13 days (Wednesday 23 July 2025 at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents