Business Administration Apprentice

Summary

We are looking for a motivated and organised Business Administration Apprentice to support day-to-day office operations and play a key role in generating business leads. This is a fantastic opportunity to gain valuable experience in both administration and sales, while working towards a nationally recognised qualification.

Wage

£11,778 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

£7.55 per hour

Training course

Business administrator (level 3)

Hours

Monday to Friday, 8.30am to 2.30pm.

30 hours a week

Start date

Saturday 16 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Answering incoming calls and dealing with customer enquiries professionally
Responding to emails and managing general correspondence
Updating and maintaining internal systems and databases
Assisting with scheduling collections and preparing documentation
Supporting sales and marketing efforts by researching and generating leads
Compiling lead lists and contacting potential clients via phone and email
Assisting with social media and email marketing campaigns
Filing, scanning, and organising digital and physical records
Supporting the wider team with general office tasks

Where you'll work

UNIT 4
ASTRA CENTRE
ROYLE BARN ROAD
ROCHDALE
OL11 3DT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

ROCHDALE TRAINING ASSOCIATION LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will work towards a Level 3 Business Administrator apprenticeship standard through Rochdale Training combining on-the-job experience with in-person training, on-site at your employer.

Requirements

Desirable qualifications

GCSE in:

Maths and English (grade Grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Confident telephone manner
Proactive
Willing to Learn

Other requirements

This is an office-based role that requires a proactive mindset and a willingness to take on a wide variety of tasks — some of which may be repetitive. You’ll need to stay organised, manage your time well, and be comfortable juggling admin duties with lead generation and customer contact. You’ll be using phones, emails, and spreadsheets regularly, so attention to detail and good IT skills are essential. Some days may involve quiet admin work, while others may be more fast-paced with lots of calls and deadlines. Keeping up with existing clients. Generating new leads will involve cold outreach, so you’ll need confidence, resilience, and a professional tone when speaking with potential clients. This role is ideal for someone who’s eager to learn, takes initiative, and doesn’t mind rolling up their sleeves to get stuck into various tasks. If you’re looking for a foot in the door to both admin and sales — and you're ready to work hard and grow — this opportunity could be a great fit.

About this company

Computer Waste Ltd is a leading IT recycling and disposal company, committed to safe, secure, and environmentally responsible handling of redundant IT equipment. Based in Rochdale, we support businesses across the UK with data destruction, WEEE compliance, and sustainable solutions.

After this apprenticeship

Upon successful completion, you may be offered a full-time role, with the potential to specialise in administration, sales, or marketing, depending on your strengths and interests.

Ask a question

The contact for this apprenticeship is:

ROCHDALE TRAINING ASSOCIATION LIMITED

Jason Wales

jwales@rochdaletraining.co.uk

07860 919 380

The reference code for this apprenticeship is VAC1000330666.

Apply now

Closes on Friday 15 August 2025

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents