Business Administration Apprentice

Summary

Are you ready to kickstart your career in a dynamic office environment? Join Enabling Others as a Business Administration Apprentice and gain valuable hands-on experience while earning a nationally recognised level 3 qualification!

Wage

£18,720 a year

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Training course

Business administrator (level 3)

Hours

Days and exact hours will be discussed during the interview process.

30 hours a week

Start date

Tuesday 30 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

You'll be an integral part of our office team, supporting the day-to-day operations that empower individuals to lead fulfilling lives. You'll gain practical experience across a variety of administrative functions, contributing directly to the efficiency and organisation of our service delivery.

An average week will involve a mix of responsibilities designed to develop your professional skill set. You'll work closely with the management and coordination team, learning how a busy care provider operates behind the scenes.

Your typical tasks will include:

Providing general administrative support, including answering and directing phone calls and emails professionally and promptly.
Maintaining accurate and up-to-date records, files, and databases, ensuring confidentiality and adherence to GDPR and data protection policies.
Assisting with document preparation, data entry, and report generation, along with supporting recruitment administration, onboarding paperwork and training logs.
Helping to manage office supplies, ensuring administrative systems run smoothly, and supporting scheduling, meeting preparation and note-taking as required.
Liaising with internal teams and external stakeholders professionally, becoming a key part of our collaborative environment.

Where you'll work

Unit 5 Martins Court
Stephenson Industrial Estate
Telford Way
LE67 3HD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

BURTON AND SOUTH DERBYSHIRE COLLEGE

Your training course

Business administrator (level 3)

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What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator apprenticeship standard (can include Level 2 elements if required)
Level 2 Functional Skills in maths and English (if required)

This apprenticeship is delivered through a combination of Work Based Assessment and day/block release. The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.

Requirements

Essential qualifications

GCSE or equivalent in:

Maths and English (grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Administrative skills
Analytical skills
Attention to detail
Communication skills
Customer care skills
Initiative
IT skills
Number skills
Presentation skills
Problem solving skills
Team working
Time-Management

Other requirements

To be eligible for this apprenticeship, applicants must be aged 16+ and eligible to work in the UK. You must not already hold a Level 3 or higher qualification in Business Administration. This role is office-based, and you'll be working in a fast-paced environment.

About this company

Enabling others is a care and support provider serving Leicestershire and Leicester. We provide care specialised care and support to individuals with learning disability, autism, mental health and physical health needs. Enabling them person centred care planning to live independent lives.

After this apprenticeship

Upon successful completion of your Level 3 Business Administration Apprenticeship, there may be opportunities for career progression. You'll have developed highly transferable skills applicable across various sectors, potentially leading to permanent employment, or further specialisation in areas such as project coordination, office management or even team leadership. We are committed to nurturing talent and professional development within our values-driven organisation.

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