HR Apprentice (36233)

Summary

This is a fantastic opportunity for someone starting their career in HR. As a HR Administration Apprentice, you’ll support the HR team with recruitment, staff records, payroll admin, and general queries from staff.

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course

HR support (level 3)

Hours

Monday to Friday 9am - 5pm

36 hours 30 minutes a week

Start date

Monday 18 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities:

Recruitment Support:

Help prepare job adverts and application packs, using templates
Post vacancies on MyNewTerm (ATS) and wider social media
Track job applications and respond to basic queries from applicants. Help arrange interviews and prepare paperwork for interview panels. Assist with pre-employment checks (references, ID, DBS)
Support with on-boarding of new starters (e.g., welcome packs, induction paperwork, and other forms), and support with staff inductions
Set up employee’s electronic files
Monitor probationary periods, liaising with line managers to remind them when meetings are due

HR Administration:

Monitoring the HR team inbox, responding to basic queries when able to and within limitations of own knowledge
Creation and maintenance of electronic personnel files
Keep HR systems and personnel files up to date, in adherence to Data Protection rules
General administrative support; including scanning, printing, copying and collating documents, note-taking, updating SharePoint

Payroll Support:

Assist with gathering information for payroll (e.g., new starters, changes in hours)
Help process basic payroll changes and pass information to the payroll provider
Deal with simple pay queries and escalate when needed

Absence Management:

Record staff absences and notify line managers when action is needed
Assist in preparation of absence reports and return-to-work documents. Take minutes at absence meetings as required

General Support:

Be a helpful first point of contact for staff with HR-related questions
Help promote staff wellbeing activities and resources
Be flexible in supporting wider team activities
Attend training and team events relevant to the role

Safeguarding:

Follow all safeguarding procedures and maintain relevant logs
Ensure safer recruitment practices for all staff and visitors
Promote the welfare and safety of all children and young people

Training and Development:

Work towards a Level 3 HR Support Apprenticeship qualification (or similar). Receive on-the-job training and mentoring from experienced HR professionals
Attend regular check-ins with your training provider and line manager

What will happen next?

New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:

More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be

Where you'll work

Upper Holland Road
Sutton Coldfield
West Midlands
B72 1RB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

THE GROWTH COMPANY LIMITED

Your training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

HR Support Level 3.

Requirements

Essential qualifications

GCSE in:

English (grade A*-C/9-4)
Maths (grade A*-C/9-4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Administrative skills
Team working
Patience
Friendly
Positive
Willing to learn
Interested in HR

About this company

The overarching purpose of growing our partnership of trust schools is to work in alliance with each other in order to ensure that our learners receive an exceptional educational experience. We passionately believe in the power of collaboration and look to ensure all staff across all of our schools benefit from shared expertise, understanding and opportunities for self progression - learning together and supporting each other. Every academy has its own identity that enables it to best serve their community and I know that should you be successful in your application to join us, your dedication will continue to ensure that your children leave you with high aspirations and your families remain supportive of all that you do.

After this apprenticeship

Possible progression within the company and progression onto the next level apprenticeship.

Ask a question

The contact for this apprenticeship is: