Apprentice Food and Beverage Team Member

QUAYSIDE COFFEE LIMITED

LINCOLN (LN1 2TU)

Closes in 30 days (Thursday 7 August 2025 at 11:59pm)

Posted on 7 July 2025

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Summary

Family-owned coffee shop on the marina at Burton Waters, just outside of Lincoln. We open 6 days a week (Monday to Saturday), serving breakfast, lunch and coffee. This is a fantastic opportunity to learn and grow within a dynamic and fast-paced environment. You will receive hands-on training and mentorship whilst working toward your qualification.

Wage

£11,778 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Food and beverage team member (level 2)
Hours
Varied shifts between the times of: Monday to Friday 9:00am- 4:00pm Saturday 9:00am- 1:00pm

30 hours a week

Start date

Monday 8 September 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Duties will include, but will not be limited to:

  • Setting up the coffee shop ready for service
  • Taking customer orders and carrying drinks and food to the correct tables
  • Learn how to use the tills and how to cash up at the end of the day
  • Adhere to food safety and hygiene regulations, ensuring the safety of both guests and colleagues
  • Maintain the dining areas, ensuring tables are cleaned regularly
  • Learn to assist guests with menu selections and provide recommendations
  • Learn how to prepare food from the menu and assist in the kitchen when required

Where you'll work

1 THE LANDINGS
BURTON WATERS
LINCOLN
LN1 2TU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

LINCOLN COLLEGE

Your training course

Food and beverage team member (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Serve food and beverages to individual business standards.
  • Identify opportunities and apply techniques to increase sales and improve customer experience.
  • Tailors communication techniques to meet customer needs and build rapport.
  • Maintain a safe, hygienic, and secure working environment.
  • Comply with health and safety legislation, regulations, guidelines and procedures.
  • Follow food safety and allergen legislation and procedures applicable to own role.
  • Use technology and equipment in line with business policy to meet customer needs.
  • Handle transactions and payments securely.
  • Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
  • Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
  • Use professional methods of communication that are tailored to different situations, and individual and team needs.
  • Manages own time and workload, prioritising tasks.
  • Maintain and rotate stock according to life cycle and business processes.
  • Ensure equipment and technology faults and maintenance issues are reported promptly.
  • Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
  • Keep up to date with changes to products and processes.
  • Uses feedback to improve own performance.
  • Reduces the waste of resources, taking sustainability into account, in line with business expectations.
  • Follows and supports equity, diversity and inclusion legislation and principles.
  • Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
  • Serve food and beverages to individual business standards.
  • Identify opportunities and apply techniques to increase sales and improve customer experience.
  • Tailors communication techniques to meet customer needs and build rapport.
  • Maintain a safe, hygienic, and secure working environment.
  • Comply with health and safety legislation, regulations, guidelines and procedures.
  • Follow food safety and allergen legislation and procedures applicable to own role.
  • Use technology and equipment in line with business policy to meet customer needs.
  • Handle transactions and payments securely.
  • Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
  • Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
  • Use professional methods of communication that are tailored to different situations, and individual and team needs.
  • Manages own time and workload, prioritising tasks.
  • Maintain and rotate stock according to life cycle and business processes.
  • Ensure equipment and technology faults and maintenance issues are reported promptly.
  • Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
  • Keep up to date with changes to products and processes.
  • Uses feedback to improve own performance.
  • Reduces the waste of resources, taking sustainability into account, in line with business expectations.
  • Follows and supports equity, diversity and inclusion legislation and principles.
  • Participate in team briefings, implementing instructions, and offering input or feedback where relevant.

Your training plan

  • The successful candidate will work towards achieving their Apprenticeship Standard in Food and Beverage Team Member Level 2
  • A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course
  • This is a prominently work-based programme with College attendance required once a month
  • All learning will take place at the candidate's place of employment/College and within their contracted working hours

More training information

Course outline:
https://skillsengland.education.gov.uk/apprenticeships/st1488-v1-0

Requirements

Desirable qualifications

GCSE in:

English and Maths (grade A*/9 – D/3)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Number skills
  • Initiative
  • Patience

About this company

Friendly coffee shop on the marina at Burton Waters just outside of Lincoln. Open 8-til-4 Monday to Friday, Saturday 8-12, serving breakfast, lunch and coffee. We pride ourselves on friendly customer service, and welcome both visitors and local residents to visit our quayside setting.

https://www.facebook.com/quaysidecoffeebw (opens in new tab)

After this apprenticeship

  • A full-time position may be available, subject to completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

LINCOLN COLLEGE

Kateryna Shevchenko

apprenticeships@lincolncollege.ac.uk

The reference code for this apprenticeship is VAC1000330400.

Apply now

Closes in 30 days (Thursday 7 August 2025 at 11:59pm)

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