Business Administrator Apprentice

Summary

Are you detail focused and -driven? Is making a real difference important to you? This could be perfect for you!

Wage

£18,000 a year

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Training course

Business administrator (level 3)

Hours

Monday to Friday 9am to 5.30pm

40 hours a week

Start date

Monday 1 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Raising purchase orders within the pharmacy for stock items
Processing prescription on our internal IT System
Troubleshooting any issues which may cause delays to patient’s receiving their medication
Using a bespoke scanner to accept and process prescriptions
Liaising with internal colleagues and external stakeholders to ensure our patients’ prescription journey is smooth and they receive the best possible service
Maintaining stock levels and updating spreadsheets for internal marketing material

Where you'll work

Pallion
Sunderland
SR4 6AD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CITY OF SUNDERLAND COLLEGE

Your training course

Business administrator (level 3)

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What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Your working week will be split into 4 days working within our Administration team and 1 office day to complete apprenticeship work
This will all take place on-site at Curaleaf
On completion of the apprenticeship, you will gain a Business Administration Level 3 qualification

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4-9)
Maths (grade 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Admin Skills
Attention to Detail
Initiative
Number Skills
Patience
Team work

Other requirements

Benefits include: -27 days annual leave + bank holidays -Access to Vitality health benefits -Private Medical Insurance -On-site parking -“Fun Day” once a month, including free food truck -Bi-annual company party

About this company

Curaleaf are an innovative, rapidly-growing pharmaceutical company, specialising in Medical Cannabis. We’re looking for an organised problem-solver to join our Patient Support Team.

After this apprenticeship

On successful completion of your apprenticeship, you will likely be offered a full time permanent Administration role with an increased salary of £25000 and a bonus of up to £200 per quarter

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