Junior Estate Agent Apprentice

Summary

We are looking for a full time Apprentice to work within our Scarborough office. You will provide vital cover of your office in order to progress sales. You will be responsible for taking enquiries and signposting to the relevant team within Hunters in order to ensure that our clients services are met effectively.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course

Junior estate agent (level 2)

Hours

Monday - Friday, 9.00am - 5.30pm - 30 minutes for lunch each day. Possible opportunity for additional hours on Saturdays.

40 hours a week

Start date

Tuesday 26 August 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Respond in a timely manner to any queries via email and face-to-face customer drop-ins, updating Reapit as appropriate.
Organise property viewings as required, liaising with other employees of the office as appropriate.
Arrange valuations and instruction meetings with clients and prospective clients by liaising with the office valuation team.
Arrange surveys with clients and prospective clients by scheduling appointments with the survey team.
Work through the diary of appointments for accompanied viewings, in line with the schedule.
Make contact with potential new clients by making contact via telephone, as appropriate in line with GDPR regulations.
Seek feedback from viewers and where appropriate update vendors.
Assist in the progression of sales by taking messages and taking relevant details of offers to purchase and outline information to the relevant sales negotiator in order to process a sale.
Introduce other appropriate Hunters products and services to our clients.
Carry out ID checks as required in line with relevant property law.
You are expected to adhere to the Company Standards of Service.
Carry out any other reasonable duties required by the business.

Where you'll work

This apprenticeship is available in these locations:

33 Huntriss Row, Scarborough,, YO11 2ED
Hunters Estate & Letting Agents Bridlington, 27 Quay Rd, Bridlington, East Yorkshire, YO15 2AR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CRAVEN COLLEGE

Your training course

Junior estate agent (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

To demonstrate an understanding of the competitive market-place and commerciality of Estate Agency, Innovation, recognising opportunities and referrals.
To be able to organise and plan work in a flexible manner to ensure tasks are prioritised and completed within agreed timescales. Show effective decision making in order to ensure work and tasks are completed in line with instruction and on time, including the principles of productivity, diary management, prioritising, targets/objectives and to understand task setting.
To be able to work effectively with internal colleagues and external partners to achieve individual, team and business targets, identify solutions to problems, appreciate the importance of team working, and understand job roles and where they fit within the team. To use appropriate communication and interpersonal skills such as active listening, engagement and managing ambition.
Know how to manage the relationship with the customer. Know the importance of written, verbal and non-verbal communication (including body language), email, letter, telephone and personal etiquette.
Appropriate use of social media sites, ie. Facebook, Twitter, LinkedIn, and smartphone applications.
Effective use of IT equipment and software, including specific sales and lettings packages, phone systems, use of mobile phones, measuring devices, dictation machines, damp meters, touch typing, cameras, PCs/laptops/tablets, multifunction copiers, cloud data systems (and data compliance), safety devices.
To be able to demonstrate presentation skills, viewing and selling properties, cross selling, lettings and referrals. Standard methods of concluding sales; understanding needs.
To have an understanding of active listening, active questioning, empathy, handling difficult people and situations, objection handling, public relations and research. To be inquisitive, respectful, polite and know how to take control of a negotiation conversation.
Be able to apply a range of administrative skills in order to support the range of estate agency activities and related services. An understanding of the importance and use of digital and hardcopy records, including appropriate software packages. Diary management, filing, making and receiving telephone calls.
Demonstrate both spoken and written ‘business English’ and the difference between internal and external communications etiquette (email, letter, telephone) and numeracy (use of percentages).

Your training plan

This is an Intermediate Apprenticeship in Junior Estate Agent Apprenticeship Standard (Level 2).
Functional Skills English and maths (if not already gained Grade 4/C, equivalent or above at GCSE Level).

More training information

Training will involve a combination of on and off the job training in the workplace and online learning from your employer.
You will have monthly mentoring and guidance at work from a Craven College Learning & Development Advisor.

Requirements

Desirable qualifications

GCSE in:

English (grade 4 / C or above)
Maths (grade 4 / C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience
Physical fitness

Other requirements

Being an Estate Agent requires travelling to view / show properties to buyers and sellers. A driving licence is therefore important and advantageous. But, if you haven't got one yet, but are very close (eg 2 months) to taking the test please apply.

About this company

Hunters Scarborough is a well-established and experienced estate agency with a proven track record of success in the industry. All of the staff at Hunters Scarborough are committed to providing exceptional customer service to all their clients, ensuring that they receive the highest level of care and attention throughout the buying and selling process. At Hunters we take pride in being able to guide our clients through the often complex and stressful process of buying or selling a property to a mutually successful and pleasant experience.

https://www.hunters.com/office/scarborough/ (opens in new tab)

After this apprenticeship

The company likes to promote from within.
Further professional development and qualifications can be achieved via Hunters Training Academy.

Ask a question

The contact for this apprenticeship is:

CRAVEN COLLEGE

Phil Armitt

parmitt@craven-college.ac.uk

01723588072

The reference code for this apprenticeship is VAC1000330017.

Apply now

Closes on Friday 15 August 2025

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