Multi-trade Apprentice

THRIVE HOMES LIMITED

Hemel Hempstead (HP3 9TD)

Closes in 12 days (Monday 28 July 2025 at 11:59pm)

Posted on 14 July 2025


Summary

Thrive Homes is a housing association, owning and managing over 6,000 homes in Herts, Beds, Oxon and Bucks, delivering much-needed homes for social and affordable rent, leasehold, shared ownership and private market rent. We are looking for an apprentice to join our Property Services Team where you will learn how to complete repairs to homes.

Training course
Property maintenance operative (level 2)
Hours
Training Provider release (1 week per month in Derby). In a month: Week one Derby Mon-Fri. Week two shadowing with Thrive 8:00am to 4pm. Week three shadowing with Thrive 8:00am to 4pm. Week four shadowing with Thrive 8:00am to 4pm.

37 hours 30 minutes a week

Start date

Monday 8 September 2025

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Under supervision, you will complete repairs in the homes occupied by our tenants
  • With support, you will identify the right and cost-effective solution to problems that you attend and complete those repairs to a good standard and with the minimum inconvenience to the customer
  • You will work in accordance with our policies and procedures relating to safe working in our customers’ homes and public areas
  • Under supervision, you will be responsible for completing day-to-day repairs to a workman like standard
  • With support, you will be able to fault find and accurately diagnose the repairs needed, decide the most efficient and effective value for money and arrange materials where needed
  • You will follow the processes Thrive requires when undertaking all work

Where you'll work

Westside
London Road
Hemel Hempstead
HP3 9TD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

PLACES FOR PEOPLE GROUP LIMITED

Your training course

Property maintenance operative (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Plan the sequence of work required to carry out routine property maintenance operations.
  • Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
  • Comply with statutory health and safety regulations and requirements.
  • Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
  • Comply with key regulatory and legislative requirements, including building regulations.
  • Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
  • Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
  • Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
  • Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
  • Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
  • Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
  • Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
  • Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
  • Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
  • Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
  • Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
  • Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.
  • Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
  • Select and use technical literature and other sources of information and data to address property maintenance problems.
  • Record and report information, using digital and written techniques.
  • Inspect own work, ensuring it is delivered to the given specifications.
  • Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
  • Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
  • Provide customer feedback whilst maintaining customer service.
  • Escalates issues beyond their level of competence and authority.
  • Plan the sequence of work required to carry out routine property maintenance operations.
  • Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
  • Comply with statutory health and safety regulations and requirements.
  • Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
  • Comply with key regulatory and legislative requirements, including building regulations.
  • Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
  • Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
  • Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
  • Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
  • Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
  • Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
  • Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
  • Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
  • Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
  • Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
  • Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
  • Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.
  • Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
  • Select and use technical literature and other sources of information and data to address property maintenance problems.
  • Record and report information, using digital and written techniques.
  • Inspect own work, ensuring it is delivered to the given specifications.
  • Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
  • Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
  • Provide customer feedback whilst maintaining customer service.
  • Escalates issues beyond their level of competence and authority.

Your training plan

  • Working towards a Level 2 Property Maintenance Apprenticeship
  • Required to attend our Derby provider on a monthly basis for one week at a time. This will include accomodation, travel and subsidised meals

 

Requirements

Essential qualifications

GCSE or equivalent in:

English & Maths (grade Lev 2 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills

Other requirements

Minimum age of 19. Preferable to hold a full UK driving licence to be fully mobile to our properties within Bedfordshire, Buckinghamshire, Hertfordshire & Oxon. You will be required to attend different properties within our portfolio. This means you will be buddied with an existing operative and travel to different areas with this individual.

About this company

We own and manage over 6,000 homes in Hertfordshire, Bedfordshire, Oxfordshire and Buckinghamshire delivering much needed homes for social and affordable rent, leasehold, shared ownership and private market rent. Our business is built around the importance of a home as the foundation that enables individuals and families to build and sustain the lives they want. We are focused on increasing housing availability and affordability in some of the most expensive parts of the UK.

https://www.thrivehomes.org.uk/ (opens in new tab)

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Once qualified, there will be opportunities for this position to progress within the Property Services Team. This role would include the benefits of full tools being supplied alongside a van and fuel card to carry out tasks. 

Ask a question

The contact for this apprenticeship is:

THRIVE HOMES LIMITED

Helen Channer

helen.channer@thrivehomes.org.uk

The reference code for this apprenticeship is VAC1000329563.

Apply now

Closes in 12 days (Monday 28 July 2025 at 11:59pm)

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