Sales Advisor Retail Apprentice
Carlton London
Shepherds Bush London (W12 7SL)
Closes in 28 days (Thursday 31 July 2025 at 11:59pm)
Posted on 2 July 2025
Contents
Summary
We are looking for a Sales Advisor Retail Apprentice. This is ideal for for someone that wants to grow and develop in the retail industry. Duties in this varied role will cover every area of the shop floor, from serving customers, cleaning and tidying to booking deliveries.
- Wage
-
£11,778 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Retailer (level 2)
- Hours
-
5 days a week. Shift work– will include Saturdays and Sundays. Shifts can be between 10am and 9pm Mondays to Saturdays and 11am– 5pm Sunday.
There will be a total of 30 hours a week.
30 hours a week
- Start date
-
Friday 1 August 2025
- Duration
-
1 year 1 month
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Working with the rest of the team responsibilities include:
- Deliveries
- Using the till system
- Processing web orders
- Cleaning and tidying
- Booking deliveries
- Customer service
- Stock control
- Completing paperwork
Where you'll work
Westfield Shopping Centre
Arial Way
Shepherds Bush London
W12 7SL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
DAVIDSON TRAINING UK LIMITED
Your training course
Retailer (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
- Serve customers in line with brand standards, legislation, business procedures and the values of the business.
- Provide a retail service that balances the customers’ needs with additional linked products and services.
- Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
- Promote seasonal or local offers through in-store or online promotions.
- Identify situations that may damage business reputation in line with company policy and escalate as required.
- Maintain good merchandising to meet the needs of the business whilst ensuring safety.
- Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
- Use technology and applications to support sales and service ensuring that maintenance issues are reported.
- Support team and colleague development through buddying and/or coaching.
- Comply with regulations and legislation relevant to their role and business.
- Contribute to continuous improvement activities which focus on improving sustainability within the business.
- Handle complaints within remit or escalate as appropriate.
- Support sales across a range of promotional events throughout the calendar year.
- Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
- Serve customers in line with brand standards, legislation, business procedures and the values of the business.
- Provide a retail service that balances the customers’ needs with additional linked products and services.
- Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
- Promote seasonal or local offers through in-store or online promotions.
- Identify situations that may damage business reputation in line with company policy and escalate as required.
- Maintain good merchandising to meet the needs of the business whilst ensuring safety.
- Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
- Use technology and applications to support sales and service ensuring that maintenance issues are reported.
- Support team and colleague development through buddying and/or coaching.
- Comply with regulations and legislation relevant to their role and business.
- Contribute to continuous improvement activities which focus on improving sustainability within the business.
- Handle complaints within remit or escalate as appropriate.
- Support sales across a range of promotional events throughout the calendar year.
Your training plan
- Full on-the-job and off-the-job training will be delivered supported by our Training Provider – Davidson Training UK Ltd
- All training will be carried out within the workplace during working hours
- Level 2 Functional Skills in English and mathematics (if you already do not hold the equivalent)
- Full training will be given leading to a recognised Retailer Level 2 Standard
Requirements
Desirable qualifications
GCSE or equivalent in:
- English (grade 4/C or above)
- Maths (grade 4/C or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Number skills
- Team working
- Creative
- Initiative
- Good listener
- Mathematical skills
- Presentable
- Discreet
- Pleasant & tactful manner
- Flexible and reliable
Other requirements
Long periods of working on the shop floor. There are 30 hours a week to start. The work includes some weekend working on a shift rota and the store is open long hours.
About this company
Born amidst the bustling streets and eclectic neighbourhoods of London, Carlton Londonemerges as a bold and ambitious lifestyle brand poised to conquer the world. A harmonious fusion of fashion, accessories, homeware, apparel, jewellery, eyewear, fragrances, and travel essentials, Carlton London encapsulates the dynamic spirit and diverse essence of its birthplace. Drawing inspiration from London's ever-evolving cultural tapestry, Carlton London crafts a collection that transcends boundaries and resonates with individuals across the globe. With each meticulously designed piece, the brand weaves together the city's rich history and contemporary vibrancy, culminating in a narrative that speaks to the modern adventurer.
After this apprenticeship
- An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
- Potential for full-time employment on successful completion of the apprenticeship
- Transferable skills that are invaluable in the wider world of work
Ask a question
The contact for this apprenticeship is:
DAVIDSON TRAINING UK LIMITED
Gemma Barr
gemmabarr@davidsontraining.com
07399586723
The reference code for this apprenticeship is VAC1000329479.
Apply now
Closes in 28 days (Thursday 31 July 2025 at 11:59pm)
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