MIS Business Administration Apprentice
Cirencester College
Cirencester (GL7 1XA)
Closes on Friday 26 September 2025
Posted on 2 July 2025
Contents
Summary
Assist the college MIS team with maintaining accurate student records, generating reports, and supporting data systems. Gain practical experience in data analysis, compliance, and system administration while completing apprenticeship training.
- Wage
-
£15,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
08:30 - 16:30, Monday - Thursday.
08:30 - 16:00, Friday.
Employees are also entitled to a 30 minute unpaid lunch break
37 hours a week
- Start date
-
Monday 3 November 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Stakeholder Communication and Relationship Building
- Communicate effectively using email, phone, and Microsoft Teams.
- Build and maintain positive relationships with internal and external stakeholders.
- Attend events and webinars as required.
- Address concerns with your manager and maintain a positive, fair approach in all interactions.
Student Records and Data Management
- Maintain accurate student records and course provisions in the system.
- Handle room and lesson bookings and respond to timetable or course change requests.
- Assist in producing funding returns and ensure compliance with funding rules.
- Make enrolment and timetable changes using the student record system.
Systems Knowledge and Process Improvement
- Learn and use college systems for data input/output.
- Suggest improvements and coach others in system usage.
- Support projects by taking responsibility for tasks and reporting progress.
- Follow procedures, document training, and understand how your work supports wider college functions.
Professional Conduct and Team Contribution
- Demonstrate good timekeeping, organization, and prioritization skills.
- Be punctual, honest, and proactive in addressing mistakes or uncertainties.
- Organise meetings, take minutes, and develop coaching skills.
- Be a role model, work independently and as part of a team, and support the MIS team and leadership as needed.
Where you'll work
Fosse Way Campus
Stroud Road
Cirencester
GL7 1XA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
CIRENCESTER COLLEGE
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Schedule to be arranged.
Requirements
Desirable qualifications
GCSE in:
English & Maths (grade C/4)Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Comfortable with databases and
- Confident using Microsoft Team
- Able to input and extract data
- Suggest improvements to system
- Calm and reassuring manner
- Good timekeeping
- Able to priorities
- Able to take minutes
- Able to work independently
- Willing to support colleagues
- Reliable and trustworthy
- Work within college procedures
Other requirements
Other things to consider: The role may require very occasional evening or weekend working during busy periods. Any such work will be compensated with time in lieu or overtime, subject to prior agreement. The role is within a college setting, so you’ll be working in an educational environment and must be suitable to work around children, young people, and vulnerable adults. The role requires a flexible approach to tasks and responsibilities, with a readiness to respond to changing needs and support various parts of the organisation. There is scope to expand into other areas of the MIS department based on your skills and interests, which can be discussed during appraisals.
About this company
Cirencester College a top performing 6th form 16-19 college with around 3,000 students primarily taking A Level programmes, with a significant amount of vocational and T Level provision. We retain some provision at Levels 1 and 2, apprenticeships, a small amount of adult work including professional courses and HE.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Following the apprenticeship there will be a potential opportunity for you to stay on with us and as you gain experience and demonstrate capability, you may move a role as an MIS Officer.
Ask a question
The contact for this apprenticeship is:
CIRENCESTER COLLEGE
Apprenticeships
apprenticeships@cirencester.ac.uk
01285 626259
The reference code for this apprenticeship is VAC1000329437.
Apply now
Closes on Friday 26 September 2025
When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.