Hospitality Management Degree Apprenticeship

Summary

An opportunity to complete a fully funded Degree Apprenticeship across 3 years with Red Carnation Hotels. Complete a BA (Hons) Degree in Applied Hospitality Management and a Chartered Manager Apprenticeship, whilst gaining practical operational experience in luxury hotels in the hospitality industry.

Wage

£25,397 a year

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Training course

Chartered manager (degree) (level 6)

Hours

32 hours hotel operational work plus 8 hours per week on a study day. (every Tuesday). Shifts to be confirmed. 36 months practical experience, plus 6 months for End Point Assessment.

40 hours a week

Start date

Monday 5 January 2026

Duration

3 years

Positions available

6

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This is an exciting opportunity to gain practical experience in one of the most highly recognised hospitality organisations in the world whilst providing you with the opportunity to study a fully funded Chartered Manager Degree Apprenticeship in Hospitality.

This is your chance to develop your knowledge and practical skills, guided by a team of outstanding professionals who are committed to building confident team leaders
In your first 2 years, you will spend time in Housekeeping, Reception and Food & Beverage on rotation, gaining a rounded knowledge of the hotel
Following this you will pick a specialism in one of these areas, which you will continue in your role to develop your supervisory/managerial skills for the final year of your programme
We are looking for hard-working candidates who can demonstrate dedication and enthusiasm in helping manage our hotels and look after our guests with warmth and compassion

Where you'll work

39-41 Buckingham Palace Road
35 Charles Street, London W1J 5EB
1 Kensington Court, London, W8 5DL
15 Montague Street, London WC1B 5BJ
SW1W 0PS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

UNIVERSITY OF GLOUCESTERSHIRE

Your training course

Chartered manager (degree) (level 6)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Support the development of organisational strategies and plans. Develop and deliver operational plans; being able to set targets and KPIs, manage resources, and monitor and measure outcomes to establish operational effectiveness, efficiencies and excellence. Produce reports that clearly present information and data, using a range of interpretation and analytical processes. Gain wide support to deliver successful outcomes
Plan, organise and manage resources in order to achieve organisational goals. Identify key outcomes, develop and implement plans and monitor progress, and provide reports as required. Proactively identify risk and create plans for their mitigation. Able to initiate, lead and drive change within the organisation, identifying barriers/challenges and how to overcome them. Ability to use widely recognised project management tools
Managing budgets, controlling expenditure and production of financial reports
Use of customer insight and analysis of data to determine and drive customer service outcomes and improve customer relationships. Creative approaches to developing solutions to meet customer need
Able to identify service/organisational improvements and opportunities for innovation and growth, using qualitative and quantitative analysis of information and data and benchmarking against others
Communicate clearly, effectively and regularly using oral, written and digital channels and platforms. Use active listening and open questioning to structure conversations and discussions, and able to challenge when appropriate. Manage and chair meetings and clearly present actions and outcomes. Ability to apply influencing and persuading skills, to the dynamics and politics of personal interactions
Able to articulate organisational purpose and values. Support the creation of an inclusive, high performance work culture. Enable others to achieve by developing and supporting them through coaching and mentoring
Able to build teams, empower and motivate others to improve performance or achieve outcomes. Able to delegate to others, provide clear guidance and monitor progress. Ability to set goals and accountabilities
Able to build rapport and trust, develop networks and maintain relationships with people from a range of cultures, backgrounds and levels. Able to contribute within a team environment. Effectively influence and negotiate, being able to have challenging conversations and give constructive feedback. Work collaboratively with internal and external customers and suppliers
Able to reflect on own performance, identifying and acting on learning and development needs. Ability to understand impact on others. Can manage stress and personal well-being, and confident in knowing core values and drivers
Able to create personal development plan, and use widely recognised tools and techniques to ensure the management of time and pressure effectively, and prioritisation and strategic alignment of activities
Use evidence-based tools and ethical approaches to undertake problem solving and critical analysis, synthesis and evaluation to support decision making

Your training plan

36 months practical training period, plus 3-6 months for the End Point Assessment.

Delivery model:

Work-based training with your employer
Day release (approximately 1 day a week) in London
Off the job training will count for at least 6 hours a week of an apprentice’s time at work

Qualifications included:

BA (Hons) Applied Hospitality Management
Level 6 Chartered Manager (Degree) Apprenticeship

Requirements

Essential qualifications

GCSE in:

English Language (grade Grade 9 - 4 (A*- C ))
Maths (grade Grade 9 - 4 (A*- C ))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Organisation skills
Customer care skills
Problem solving skills
Team working
Creative
Adaptability

Other requirements

This is a Degree Apprenticeship in a hospitality business, so will involve shift work including weekends, bank holidays and evenings. There is also the opportunity to earn service charge and other incentives on top of the salary stated above. Must be available for Recruitment Day in September

About this company

Red Carnation Hotels are a collection of family-run, award-winning luxury boutique hotels in the UK, Ireland, South Africa, Switzerland, Guernsey and Botswana. The Red Carnation Hotel Collection proudly stands at 18 exceptional properties around the world, each unique and special, whilst sharing the founding values that define the family-owned and run business. With an exceptional reputation for exquisite fine dining and sumptuous surroundings, great pride is taken in delivering warm and highly personalised service. The Red Carnation Hotel collection was officially recognised at Platinum Standard Investors in People in 2024. This award recognises our commitment to all initiatives that are people oriented, including career growth and opportunities for all, as well as our commitment to sustainability, diversity and inclusivity.

https://redcarnationhotels.com/ (opens in new tab)

Company benefits

Free meals on duty Learning & development programmes Discounted stays in Red Carnation Hotels Enhanced holiday entitlement, increasing with length of service Two paid volunteering days each year Regular performance reviews Pension Scheme

After this apprenticeship

The opportunity of an exciting junior management position at the end of your programme, in the location of your choice, subject to availability

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