Business Administration Apprenticeship
JOBANDTALENT UK LIMITED
Birmingham (B2 5PP)
Closes in 12 days (Wednesday 16 July 2025 at 11:59pm)
Posted on 2 July 2025
Contents
Summary
An excellent opportunity to work with a busy recruitment agency, you will be required to assist the Account Managers in recruiting and servicing clients.
- Wage
-
£15,311.40 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Thursday 8am - 5pm
Friday 8am - 4pm
1 hour lunch
39 hours a week
- Start date
-
Monday 28 July 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Working within the Birmingham branch.
- Dealing with branch administrations activity
- Ensuring worked hours are recorded and inputted into the internal payroll system accurately
- Processing holidays, compliance documentation
- Answering calls
- Contacting clients, workforce and potential candidates
- Face to Face registration of candidates and setting up the worker App
- Dealing with pay queries
Where you'll work
Cavendish House
39 Waterloo Street
Birmingham
B2 5PP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
DUDLEY COLLEGE OF TECHNOLOGY
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Level 3 Business Administrator apprenticeship standard, including Functional Skills if required.
No day release to College
In house training will be provided.
Requirements
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Team working
- Initiative
- Able to multi task
- Ambition and determination
Other requirements
There will be some Face to Face contact with candidates and clients.
About this company
A Worldwide Recruitment Agency that has a presence across most of the UK by either providing branch or on-site coverage. We specialise in recruiting and managing good quality, suitable candidates into our clients, which includes Birmingham City Council.
After this apprenticeship
The potential to become an Administrator, Recruitment Consultant or an Account Manager.
Ask a question
The contact for this apprenticeship is:
DUDLEY COLLEGE OF TECHNOLOGY
Julie Perks
julie.perks@dudleycol.ac.uk
01384 363314
The reference code for this apprenticeship is VAC1000329223.
Apply now
Closes in 12 days (Wednesday 16 July 2025 at 11:59pm)
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