Payroll Apprentice

RUMI ACCOUNTANTS LTD

GATESHEAD (NE8 3AT)

Closes in 13 days (Tuesday 15 July 2025 at 11:59pm)

Posted on 1 July 2025

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Contents

Summary

As a Payroll Apprentice, you will gain a comprehensive understanding of the payroll function by giving you on-the-job learning as well as studying Payroll Administration Level 3. This approach will enable you to develop your skills and provide you with a strong foundation for your future career.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Payroll administrator (level 3)
Hours
Monday to Friday, 9.00am - 5.00pm (flexible).

37 hours 30 minutes a week

Start date

Monday 21 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This apprenticeship offers not only practical experience but also the potential for career advancement within the organisation. 

What you’ll do at work:

  • Maintain payroll processing systems and records by gathering, calculating and inputting data.
  • Dealing with payroll enquiries.
  • Calculating SMP, SSP, Tax & NI.
  • Answering telephone calls with clients.
  • Honour the confidentiality of payroll records.
  • Supporting staff with administration tasks.
  • Documenting starters, leavers and holiday records.

Where you'll work

ARISTON HOUSE
ALBANY ROAD
GATESHEAD
NE8 3AT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SKILLS NORTH EAST LIMITED

Your training course

Payroll administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • gather, analyse and process payroll data and information
  • resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
  • deal with complaints, following processes and escalating complex situations
  • meet client or customer needs in line with service level agreements
  • provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
  • adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
  • select appropriate media for communication etc recognising the advantages and risks related to each method
  • escalate concerns relating to deadlines in a timely manner, suggesting solutions
  • use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
  • Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
  • develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
  • use computerised payroll software and spreadsheet packages such as MS Excel
  • use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
  • gather, analyse and process payroll data and information
  • resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
  • deal with complaints, following processes and escalating complex situations
  • meet client or customer needs in line with service level agreements
  • provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
  • adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
  • select appropriate media for communication etc recognising the advantages and risks related to each method
  • escalate concerns relating to deadlines in a timely manner, suggesting solutions
  • use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
  • Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
  • develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
  • use computerised payroll software and spreadsheet packages such as MS Excel
  • use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)

Your training plan

An apprenticeship includes regular training with your training provider, Skills North East Ltd. At least 20% of your working hours will be spent training or studying.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative

About this company

Established in 2005, Rumi Accountants (Ariston Accountants) offer a range of accounting and financial services, including bookkeeping, tax planning, payroll, and audit support. They cater to both individuals and businesses, helping clients managing finances, ensure compliance and optimise tax efficiency. Their focus is on providing expert, personalised financial advice and services tailored to client needs.

https://www.ariston-accountants.co.uk/ (opens in new tab)

After this apprenticeship

Progression within the company.

Ask a question

The contact for this apprenticeship is:

SKILLS NORTH EAST LIMITED

Dawn Fish

dawn@sne.org.uk

0191 2504596

The reference code for this apprenticeship is VAC1000329181.

Apply now

Closes in 13 days (Tuesday 15 July 2025 at 11:59pm)

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