Business Administration Apprentice - Estate Agents
Hunters Estate Agents
HAYES (UB3 3EB)
Closes in 25 days (Wednesday 30 July 2025 at 11:59pm)
Posted on 3 July 2025
Contents
Summary
Hunters Estate Agents are looking for a Business Admin Apprentice to join their office in Hayes. You will be dealing with all aspects of administration, creating property adverts and dealing with customer enquiries whilst working towards a Business Admin Level 3 Apprenticeship.
- Wage
-
£14,918.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 8.45am - 6.00pm.
Saturday (One Saturday to be worked per month), 9.30am - 4.00pm.
1 hour lunch unpaid.
37 hours 30 minutes a week
- Start date
-
Friday 1 August 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The main functions will be the following, although they are not definitive:
- General office admin
- Tenant Referencing, Setting up tenancies
- Maintenance job sheets, allocating to contractors, quote authorising, invoice
- Booking inspections
- Gas safe schedule, Electrical Schedule, EPC schedule
- Answering phone, post, franking, taking card payments
- Marketing properties
- Registering applicants, booking viewings, booking valuations
- Managing keys, stationary
Where you'll work
31 COLDHARBOUR LANE
HAYES
UB3 3EB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
CROWN VOCATIONAL TRAINING LIMITED
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- Business Administrator Level 3 Apprenticeship
- 20% off the job training
- End point assessment
- Functional Skills in math's and English if required
- All learning will take place online with an allocated tutor
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
About this company
Benefit from our years of experience and you’ll succeed when putting your property on the market here in Hayes. Our well-established office is home to our experienced team and we’re ready to provide you with professional, expert services when you sell or let your property here. Our sales and lettings services cover all UB postcodes, including Southall, Hayes, Harlington, Sipson, Yeading and Harmondsworth. We look forward to seeing you in our Hunters branch and helping you to get on the move whether you’re selling, letting, renting or buying a home. Contact us now for a free, no obligation, sales or lettings valuation. Hunters Hayes have a wide variety of customers ranging from first time buyers to investment buyers. Typical properties in the Hayes area are properties built in the very early 1900’s but we have a wide range of property types including to a large range of brand new apartments. The area is home to a wide mixture of one, two and three bedroom houses and flats as well as bungalows.
After this apprenticeship
There may be the opportunity for the candidate to be taken on full-time following the duration of the apprenticeship, however, this is not guaranteed.
Ask a question
The contact for this apprenticeship is:
CROWN VOCATIONAL TRAINING LIMITED
Katie
kbarton@crownvt.co.uk
01702411924
The reference code for this apprenticeship is VAC1000329072.
Apply now
Closes in 25 days (Wednesday 30 July 2025 at 11:59pm)
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