Apprentice Sales Administrator

Summary

This is an exciting opportunity within a growing company for an Apprentice Sales Administrator. To offer general assistance to the team & project a positive & friendly image to customers through telephone and email communication. You will work towards a level 3 Business Administration qualification.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course

Business administrator (level 3)

Hours

Monday - Thursday, 8.00am - 4.00pm and Friday, 7.30am - 3.30pm Total 1/2 hour lunch break.

37 hours 30 minutes a week

Start date

Monday 4 August 2025

Duration

1 year 2 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This is an exciting opportunity within a growing company for an Apprentice Sales Administrator. You will work towards a level 3 Business Administration qualification.

Main duties to include, but not limited to:

General office administration and reception duties
Monitor and distribute post and email enquiries
Sales order processing, via online shops: Rackingman.co.uk, Palletgate.co.uk, Rackingsafetylocks.co.uk & Ebay
Process orders and payments from Trade Counter and over the phone
Update online shops with new products and pricing
Process card payments through web portal and hand-held terminal
Booking couriers/hauliers for outgoing orders
Prepare picking notes for warehouse and liaise with warehouse staff on deliveries/collections
Stock management, including placing orders with suppliers
Liaising with warehouse

This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the business manager which are relevant to your role within the company to meet the overall business needs. The role will evolve as time and duties progress.

Where you'll work

38 WHITEHOUSE STREET
LEEDS
LS10 1AD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

C.M.S. VOCATIONAL TRAINING LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

As a Business Administrator Apprentice, you will complete the following qualifications as part of your Apprenticeship:

Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills maths and English if not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills. You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio

Requirements

Essential qualifications

GCSE in:

Math’s and English GCSE’s (grade C/4 or above)

Desirable qualifications

GCSE in:

IT (grade C/4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Customer care skills
Team working
Initiative
Good attendance record
Numerate
Confident
Team Player

Other requirements

Make sure you can travel to the place of work on a daily basis

About this company

We specialise in the installation, dismantling and relocation of Pallet Racking, Industrial Shelving, Cantilever Racking & Warehouse Systems. We also Design, Manufacture and Build Mezzanine Floors. Established in 2004, Transformer Systems is a family run company with a wealth of experience across many areas of the storage industry. Run as an independent stockist of storage systems we offer both new & used equipment from our 10,000 square foot facility in Leeds. We are able to offer a wide range of differing types & makes of storage racking solutions. Our layouts are produced using CAD systems allowing our clients to visualise design prior to delivery &installation. Our professional installation teams carry the latest accreditation & will work with you to ensure a smooth project from start to finish.

https://transformersystems.co.uk/ (opens in new tab)

After this apprenticeship

Potential for full-time employment after the initial 12 / 15 month apprenticeship

Ask a question

The contact for this apprenticeship is:

C.M.S. VOCATIONAL TRAINING LIMITED

Mandy Hodson

mandy.hodson@cmsvoc.co.uk

01924614523

The reference code for this apprenticeship is VAC1000328853.

Apply now

Closes in 21 days (Monday 21 July 2025 at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents