HR Recruitment Advisor Apprentice (DHL eCommerce)

DHL PARCEL UK LIMITED

Coventry (CV8 3ED)

Closes in 16 days (Friday 25 July 2025 at 11:59pm)

Posted on 9 July 2025


Summary

Administer Resourcing processes and activities to achieve smooth running of candidate assessment and selection, on-boarding and other Recruitment processes in line with Resourcing frameworks and guidelines.

Training course
HR support (level 3)
Hours
Monday to Friday.

40 hours a week

Start date

Monday 11 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Typical Business Titles

Talent Acquisition Professional, Talent Acquisition Analyst, Staffing & Recruiting Professional, Staffing & Recruiting Analyst

Differentiator

  • Apply broad theoretical job knowledge typically obtained through advanced education
  • Work is closely supervised
  • Problems faced are not typically difficult or complex

Key Tasks

  • Undertake limited range of Resourcing work (routine work requiring limited background research)
  • Provide administrative support for recruitment, talent identification and selection processes
  • Support data maintenance of recruitment systems and processes
  • Provide day-to-day recruitment support to HR colleagues, hiring managers and candidates
  • Administer assessment centres or events, arrange logistics for assessors and candidates and collate required information
  • Coordinate and support Graduate/College Recruitment programs
  • Administer On-boarding and Induction related activities
  • Advertise and post open positions internally and externally

Stakeholders

  • Explain facts, policies and practices related to job area
  • Support and interact primarily with colleagues of own sub-function
  • Develop a network of contacts to build up relationships and strengthen the organizational, product and market knowledge

Management Responsibility

Individual contributor without direct responsibility for leading others

Where you'll work

Unit 2
Hillman Way, Ryton On Dunsmore
Coventry
CV8 3ED

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

BPP PROFESSIONAL EDUCATION LIMITED

Your training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Requirements

Essential qualifications

GCSE in:

5 GCSE's including English and Maths (grade (A*-C/9-4 or equivalent))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Contract Law
  • Recruitment Agencies
  • Talent Market
  • Workforce Trends
  • Industry Trends
  • Data Analysis
  • DHL Business Knowledge
  • Business Processes
  • Business Strategy
  • Market Research
  • Project Management
  • Stakeholder Management
  • Influencing
  • Presentation & Storytelling
  • Feedback
  • Facilitation

Other requirements

Experience Level Less than 2 years.

About this company

DHL eCommerce is a division of DHL Group that specializes in providing domestic and international parcel delivery and returns services for e-commerce businesses. They focus on connecting retailers with online shoppers, offering solutions for both domestic and cross-border transactions. DHL eCommerce is a key player in the e-commerce logistics landscape, offering services such as parcel delivery, returns management, and support for various online marketplaces and platform

After this apprenticeship

Any role within HR team.

Ask a question

The contact for this apprenticeship is:

BPP PROFESSIONAL EDUCATION LIMITED

La'Kei Scott

La'KeiScott@bpp.com

01133500333

The reference code for this apprenticeship is VAC1000328835.

Apply now

Closes in 16 days (Friday 25 July 2025 at 11:59pm)

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