Apprentice Jewellers Retail Assistant

George Moss Jewellers

UCKFIELD (TN22 1QR)

Closes in 23 days (Sunday 27 July 2025)

Posted on 2 July 2025

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Summary

George Moss Jewellers is looking for a friendly, reliable apprentice to join our team. This is a great opportunity to earn while you learn in a well-established, independent jewellers. This is a unique opportunity to start your career with a well established professional employer.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

There is an opportunity once completed a probationary period of a performance related bonus.

Training course
Retailer (level 2)
Hours
Tuesday to Saturday, 8:30am - 5:30pm.

40 hours a week

Start date

Tuesday 5 August 2025

Duration

1 year 2 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Assisting with customer service and sales, both in-store and over the phone
  • Learning about jewellery and watch repairs.
  • Helping with stock displays, cleaning jewellery, and maintaining the shop floor
  • Supporting with gold buying – weighing and testing gold
  • Fitting watch batteries and straps
  • Working at occasional events such as local events (prior notice and training given)
  • Maintaining our social media accounts and uploading and creating new content, so an interest in media or film editing is a bonus

Where you'll work

GEORGE MOSS HOUSE
140 HIGH STREET
UCKFIELD
TN22 1QR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

INSPIRO LEARNING LIMITED

Your training course

Retailer (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
  • Serve customers in line with brand standards, legislation, business procedures and the values of the business.
  • Provide a retail service that balances the customers’ needs with additional linked products and services.
  • Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
  • Promote seasonal or local offers through in-store or online promotions.
  • Identify situations that may damage business reputation in line with company policy and escalate as required.
  • Maintain good merchandising to meet the needs of the business whilst ensuring safety.
  • Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
  • Use technology and applications to support sales and service ensuring that maintenance issues are reported.
  • Support team and colleague development through buddying and/or coaching.
  • Comply with regulations and legislation relevant to their role and business.
  • Contribute to continuous improvement activities which focus on improving sustainability within the business.
  • Handle complaints within remit or escalate as appropriate.
  • Support sales across a range of promotional events throughout the calendar year.
  • Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
  • Serve customers in line with brand standards, legislation, business procedures and the values of the business.
  • Provide a retail service that balances the customers’ needs with additional linked products and services.
  • Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
  • Promote seasonal or local offers through in-store or online promotions.
  • Identify situations that may damage business reputation in line with company policy and escalate as required.
  • Maintain good merchandising to meet the needs of the business whilst ensuring safety.
  • Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
  • Use technology and applications to support sales and service ensuring that maintenance issues are reported.
  • Support team and colleague development through buddying and/or coaching.
  • Comply with regulations and legislation relevant to their role and business.
  • Contribute to continuous improvement activities which focus on improving sustainability within the business.
  • Handle complaints within remit or escalate as appropriate.
  • Support sales across a range of promotional events throughout the calendar year.

Your training plan

As an apprentice you will be included on a Retailer level 2 qualification. You will be visited in the workplace by an assessor to guide you through your qualification and assign tasks or online assignments for you to complete between their visits via an online learning portal.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Customer care skills
  • Presentation skills
  • Team working
  • Initiative
  • Non judgemental
  • Patience

Other requirements

This vacancy may close early if the right candidate is found before the closing date. The role will include occasional late nights and Sundays with advance notice. What you’ll get: • Full support towards your Level 2 Retail Apprenticeship • Real retail experience in a welcoming, professional environment • A chance to develop your skills in areas like diamonds, bespoke design or repairs • A supportive team and opportunities to grow in a well-respected local business • 28 days annual leave including bank holidays (April–March)

About this company

Established in 1995, George Moss Jewellers is a trusted jewellers in Uckfield. We specialise in diamonds and bespoke design, and stock a range of well-known jewellery and watch brands. We’re passionate about offering excellent service and helping customers celebrate life’s special moments.

After this apprenticeship

There is an opportunity of a full-time position within the company of successful completion of the apprenticeship.
 

Ask a question

The contact for this apprenticeship is:

INSPIRO LEARNING LIMITED

Mike Hand

michael.hand@inspirolearning.co.uk

01165040393

The reference code for this apprenticeship is VAC1000328722.

Apply now

Closes in 23 days (Sunday 27 July 2025)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.